"OK Google Now" only works when IT wants to...

[bixler777]

Sometimes it works flawlessly, while other times no matter how i say, or how many times i say, "Ok Google Now", nuttin happens.

I do nuttin different to the phone...don't change any settings/apps, et al, but for whatever reason, it just flat out does not respond sometimes.

I've tried rebooting, to no avail.

Any ideas?

Thanks.

 

[Thom]

Did you go into a quiet area and retrain it? It would probably help.

... Thom

 

[bixler777]

no, didn't do that.

but how/where to go to a 'quit area'?

thanks.

 

[Thom]

It will tell you.

My main office is near the street and it complains if I try to record there. If I go to the area where the TV is and everything is turned off it is quiet enough and it doesn't complain.

If you find that it is being triggered when you aren't doing it do the same rerecording process.

... Thom

 

[doogald]

but how/where to go to a 'quit area'?

I believe that Thom had a typo and meant to say "quiet area".

 

[Thom]

Yes ... quiet ... no excuse sir.

... Thom

 

[bixler777]

lol...oh, now i see. quit...quiet.....what's the diff? lol

kidding, of course.

ok, i'll re-record and see if that helps.

thanks all.

 

[tobiasg]

I have found that I had better luck recording "Ok Google" and leaving off "Now"

You might want to try that.

 

[bixler777]

interesting.

i take it that you too had some trouble getting it to work consistently (with "ok google now"), hence trying it w/o the 'now'?

i did re-record (three times) my voice doing the 'ok..', so i'll see if it consistently works, and if not, i'll for sure try it w/o the 'now'.

thanks.

 

[lunatic59]

Interesting, I have never said "now" and only "okay google". It's been working okay ... google.

 

[bixler777]

i only said 'now' because the instructions said to.

i'll try it w/o.

thanks.

 

[bixler777]

yep....works w/o.

now i'll see IF it works consistently. lol

 

[tobiasg]

interesting.

i take it that you too had some trouble getting it to work consistently (with "ok google now"), hence trying it w/o the 'now'?

It wasn't consistent with the whole phrase. Still not perfect now that I have dropped the "now" but it does seem to be MORE consistent.

--t

 

[Thom]

On the Droid Maxx (with the same interface) I recorded "OK Droid Now" and then use the phrase "OK Droid" to trigger it. Like ... "OK Droid" "Weather". There is a slight pause between phrases and I turned of the audio signal that happens there.

OK Ultra Now does not work.
OK Mini Now does not work.
OK Maxx Now does not work.
OK Moto X does not work.

... Thom

 

[lunatic59]

I think it's a case of instructions being written by engineers.

You are supposed to say "okay Google" .... now. Not "Okay Google Now".

 

[emmzone22]

Sometimes it works flawlessly, while other times no matter how i say, or how many times i say, "Ok Google Now", nuttin happens.

I do nuttin different to the phone...don't change any settings/apps, et al, but for whatever reason, it just flat out does not respond sometimes.

I've tried rebooting, to no avail.

Any ideas?

Thanks.

My phone is doing the same thing. It worked great when I first got the phone, but since the Kit Kat update I've been having problems, and yes, I've done a factory data reset. I got rid of my last phone because of an update. Looks like I might have to do it again. If I could, I would never update my phone. It never seems to work as good as when it came out of the box.

 

[bixler777]

well....after 're-training' my phone by re-recording the catch phrase this morning, it continues to work only when it wants....so i dunno.

i have a new phone coming tomorrow anyhow, so i'll see if it's better.

btw....i just checked, and the 'instructions' clearly state to record the three word phrase "OK Google Now".

*new phone is coming cuz motorola would not just 'refund' me the 100 difference i paid for mine....they insisted that mine had to be returned, and that i had to buy a new one at the lesser price...so i did. thus, this phone will go back tomorrow.

what a HUGE waste of time, money, phones, transportation, paperwork, etc, but not just refunding me the difference with a check, etc, instead of having me return mine for a full refund at 399 and buying another one at 299. but that's what they wanted (insisted), so that's what's happening.

 

[doogald]

*new phone is coming cuz motorola would not just 'refund' me the 100 difference i paid for mine....they insisted that mine had to be returned, and that i had to buy a new one at the lesser price...so i did. thus, this phone will go back tomorrow.

what a HUGE waste of time, money, phones, transportation, paperwork, etc, but not just refunding me the difference with a check, etc, instead of having me return mine for a full refund at 399 and buying another one at 299. but that's what they wanted (insisted), so that's what's happening.

I never understand why companies just can't do the reasonable thing.

Do you have a case on your phone, by any chance? Or a screen protector?

 

[bixler777]

yes, i have a slim cruzerlite case, and factory supplied screen protector, but both have large openings for all areas, so i don't think anything i'm saying isn't being captured...but i'll try again today without the case to see if that matters.