Help My Samsung Galaxy Ace can't start

[Pitou Sorith]

Hello Android Forums members,

I'm new here, and I'm happy to be here. I have some problems with my phone.

I use Samsung Galaxy Ace for a few months, and it seems to be okay. However, few days ago it appeared to have some problems. First, when I browsed internet it suddenly closed and said the process has stopped unexpectedly. Also, this problem appear with some App like facebook and Twitter. Then I turned it off, and it was ok just for a short time. Yesterday, I couldn't browse again, and I turned it off, then it can't start. It only appears the model of the phone and the Samsung logo and repeats the logo again and again, and won't start the phone. One more thing, when I browsed internet, the small icon of internet connection was "E". It means that the internet was 2G. I tried to find solutions, but it still didn't change.

I don't know what happened. It never felt down to the floor or crash with something. Please give some solutions and recommendations! Thanks in advance...

 

[ayush29k]

Your software has crashed. It needs to be reinstalled. You can get it done from the service center or you can do it yourself.
If you want to do it yourself then read about the use of Odin in this guide, you don't need to root or do anything else. Just flash a fresh firmware on the phone using the Odin software, basically the upgrade section of the guide.
[TUTORIAL] How to upgrade, root, flash Recovery & Custom ROM Samsung Galaxy Ace S5830 - xda-developers

And don't worry, you are not the only one with this problem, a lot of ace users have reported this crash.
P.S This guide is for Galaxy S5830 only, there is a different guide for S5830i users.

 

[prankul]

Hay I am having the same problem in my galaxy ace S5830i
Can you plz help me

 

[triger]

Hay I am having the same problem in my galaxy ace S5830i
Can you plz help me

Folow that link above u wil be doin fine

 

[ayush29k]

Hay I am having the same problem in my galaxy ace S5830i
Can you plz help me

Here, follow this-> http://forum.xda-developers.com/showthread.php?t=1552792
The method is same as S5830 but the software versions and supporting files are different along with the download mode key combination.
You can ask your queries there itself, they are all S5830i users, they will be able to guide you better.

 

[itssujan]

I have a samsung ace 5830. When i tried to update wrongly it update 5830i .After that my phone swithched off. What to do any idea?plz help

 

[ayush29k]

I have a samsung ace 5830. When i tried to update wrongly it update 5830i .After that my phone swithched off. What to do any idea?plz help

Try to access download mode and flash a fresh stock firmware via Odin.