Help Shaky camera on nexus 5

[wael11]

Hello,
I recieved my nexus 5 last week as a birthday gift. While exploring the device, I faced a huge problem with the camera. The camera keeps shaking and capturing blurred photos(And sometimes it works perfectly). I don't know if it's a software problem or a hardware problem. Please i need help immediately.
Thanks in advance
P.S: i tried booting into safe mode hoping that it would solve the problem, But the problem persisted.

 

[Rxpert83]

Hello,
I recieved my nexus 5 last week as a birthday gift. While exploring the device, I faced a huge problem with the camera. The camera keeps shaking and capturing blurred photos(And sometimes it works perfectly). I don't know if it's a software problem or a hardware problem. Please i need help immediately.
Thanks in advance
P.S: i tried booting into safe mode hoping that it would solve the problem, But the problem persisted.

Welcome to the forums!

The nexus 5 features optical image stabalization, which should prevent blurry images like you're describing.

However, it sounds like its misbehaving and may be causing the blurry images

Since you just got it, have you tried a factory reset? If it still persists after that you know its a hardware issue, and I'd get in touch with google for a replacement. It will be covered under warranty

 

[wael11]

First, is there any way i can show you a video shot with my nexus 5 ( like send it by email or something). And second, it doesn't always do that sometimes it works perfectly. And i tried doing a hard reset but the prob persisted so tomorrow i'll try to reinstall the firmware hoping that would solve it.

 

[jj14x]

First, is there any way i can show you a video shot with my nexus 5 ( like send it by email or something).

just upload it to Youtube and share that link here.

About the problem, are you referring to video? or just pictures? If you are seeing blurry pictures, check if you are using HDR+ mode. In HDR+ mode, the camera is taking 3 pictures with different settings, so it takes a little longer (and you need to keep the camera steady for that duration).
Try disabling HDR+ and see if that helps

 

[wael11]

Problem with nexus 5 camera: https://youtu.be/wa9f3T48j64 .
Note that it's not always doing that

 

[wael11]

just upload it to Youtube and share that link here.
Y
About the problem, are you referring to video? or just pictures? If you are seeing blurry pictures, check if you are using HDR+ mode. In HDR+ mode, the camera is taking 3 pictures with different settings, so it takes a little longer (and you need to keep the camera steady for that duration).
Try disabling HDR+ and see if that helps

I'm facing the problem with both videos and pictures

 

[OhSeven]

The video is set to private, you can try unlisted. Do you also have any sample photos that shows everything being similar except that one is blurred and one is sharp?

An obvious problem is that blurring will be worse in low light. But if it's present in video, I wonder if what you're describing is actually the autofocus frequently adjusting

 

[wael11]

The video is set to private, you can try unlisted. Do you also have any sample photos that shows everything being similar except that one is blurred and one is sharp?

An obvious problem is that blurring will be worse in low light. But if it's present in video, I wonder if what you're describing is actually the autofocus frequently adjusting

Yeah sorry now i noticed that it was private. Check now please

 

[Simple_fear85]

I seen what he meant. From what it seems and looks from the video looks normal. I had a nexus 5 and 7 that did the same thing. My honest opinion. I don't see anything wrong.

 

[wael11]

I mean look on the nexus 7 picture it was working perfectly fine. But when i was taking the picture of the remote control it kept on auto focusing and blurring

 

[OhSeven]

I can somewhat see the autofocus in the video, but the major shaking doesn't look typical. Try contacting Google as Rxpert suggested

 

[jj14x]

But when i was taking the picture of the remote control it kept on auto focusing and blurring

When that happens, can you tap on the image of the remote? That should get it to focus on the remote.

 

[wael11]

Yeah of course i tried that... It tries to focus but end up failing.

 

[hungry0ne]

Yeah of course i tried that... It tries to focus but end up failing.

My N5 does this pretty frequently too. I've read many others online with similar problems. I do a quick tap where I want to focus, and then time it just right with taking the picture (like a half second between). Of course, this does not work well when taking photos of my two year old. My N4 was WAY WAY better, faster, etc. I'm extremely disappointed with the N5 cameras

 

[wael11]

My N5 does this pretty frequently too. I've read many others online with similar problems. I do a quick tap where I want to focus, and then time it just right with taking the picture (like a half second between). Of course, this does not work well when taking photos of my two year old. My N4 was WAY WAY better, faster, etc. I'm extremely disappointed with the N5 cameras

Oh yeah i forgot to mention that the camera has been fixed after the latest camera update.
Thank you guys