That sucks! So are they sending you a replacement phone? Where did you buy it from? A corporate carrier store, authorized reseller store or online? I would march back in there and ask for a new phone immediately.
i bought it at an authorized store in a Mall.. Actually I went back to the store and confront the sellers about it.. what they were explaining to me is that, ram memory should really be reduced since it has a something built in that is already using the ram. but i told them that it's already indicated in the 1.8gb RAM of mine
which is being used and
which is free, so to be clear my total Ram was 2gb in the first place.
What they did was they forwarded me to a Customer service center via phone on another mall. I talked to the guy, and he CONFIRMED to me by telling me 2 samples of the stockphones(32gb G3) they got there. 1 phone got a 2gb RAM(same issue as mine), 1 phone got a REAL 3GB RAM...
At the end of our conversation, he just told me that he will FORWARD (again?!) this issue to the MAIN OFFICE...... the next day,
which really pissed me, what the MAIN OFFICE did the whole day was only to FORWARD (wth! again?!) it to Korea regarding this issue.. they didnt do anything.. and right now, i will be waiting the whole weekend for nothing(since no office during weekend)...
sigh..
I asked for a replacement of my phone because it should not be my problem solving this issue. As a customer I should be using their product.
so i was talking to the Customer service center guy again, asking for a replacement instead.
what he told me was that they will take it as a possible option, depending on what will korea make an action out of it...
sigh they should be replacing it but they are not.....
