Hi, guys.
I know this is an extensively addressed issue, but I can't seem to find a solution anywhere.
I just bought a Huawei Ascend P6, and at first everything seemed ok, but then I updated to 4.4.2 via OTA and Google Play Store just stopped working. It closes right after opening it.
I've seen many suggestion around and tried some of them, but none seem to work. The phone is not rooted.
Here's what I've tried so far:
- Clearing Google Play Store data and cache
Sometimes, after doing this, it'll start as if everything was fine, but as soon as I start a download, it closes. It'll force close on startup thereafter.
- Clearing Google Play Store and Google Play Services data and cache
Same result
-Installing the latest version
No effect
-Updating Google Play Services
No effect
-Factory reset (this was done from the phone options, not doing the volume/on-off key combination. Was that wrong?)
No effect
-Checking if the Android download manager was disable
I couldn't find it in the 'all apps' list nor in the 'disabled apps' list. Every screenshot and video I've seen show the app with the classic green android as an icon, and they have different names ('Download manager' or just 'download'), but all I could find is an app with a different icon named 'download' that seems to be a different thing. I suspected this might be the issue, but then I read that if I could download something from the web (which I can) then that's not the problem.
-Clearing Google Services framework data
Couldn't find it in the app list
I'd really appreciate if you could shed some light here. Let me know if you need more information.
Thanks in advance.
______________________
Huawei Ascend P6 - U06
Emotion 2.0
Build: B508
Android 4.4.2
Not rooted
Chinese version, apparently.
I know this is an extensively addressed issue, but I can't seem to find a solution anywhere.
I just bought a Huawei Ascend P6, and at first everything seemed ok, but then I updated to 4.4.2 via OTA and Google Play Store just stopped working. It closes right after opening it.
I've seen many suggestion around and tried some of them, but none seem to work. The phone is not rooted.
Here's what I've tried so far:
- Clearing Google Play Store data and cache
Sometimes, after doing this, it'll start as if everything was fine, but as soon as I start a download, it closes. It'll force close on startup thereafter.
- Clearing Google Play Store and Google Play Services data and cache
Same result
-Installing the latest version
No effect
-Updating Google Play Services
No effect
-Factory reset (this was done from the phone options, not doing the volume/on-off key combination. Was that wrong?)
No effect
-Checking if the Android download manager was disable
I couldn't find it in the 'all apps' list nor in the 'disabled apps' list. Every screenshot and video I've seen show the app with the classic green android as an icon, and they have different names ('Download manager' or just 'download'), but all I could find is an app with a different icon named 'download' that seems to be a different thing. I suspected this might be the issue, but then I read that if I could download something from the web (which I can) then that's not the problem.
-Clearing Google Services framework data
Couldn't find it in the app list
I'd really appreciate if you could shed some light here. Let me know if you need more information.
Thanks in advance.
______________________
Huawei Ascend P6 - U06
Emotion 2.0
Build: B508
Android 4.4.2
Not rooted
Chinese version, apparently.