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Help Notification not working thru data

john333

Newbie
Sep 29, 2014
12
3
Hi,
Please can can anyone help me?
2 weeks ago my Galaxy S3 stoped notifing me when I get an email or ebay sale/question when I am away from wifi.
When I have a wifi connection it works perfectly.
I run an online shop and I need to fix this problem as soon as possible. I only bought the phone so that I could respond to customers quickly when I am away from my office.
If anyone has any ideas on how I could fix this, I would be very greatfull.
Thanks,
John

I forgot to mention that I can still use the internet when not on a wifi connection, so I can still recieve data but no notifications.
 
Hello and welcome to the forum. Give a big round of applause for the eBay people holding it down . now back to the problem your android buddy is giving you. .are you rooted is the first question . if or if not may I ask what version software you on 4.3 or ??????

Hi Brian,
Thank you for the reply.
I dont know too much about phones so Im not sure what you mean by rooted?
I will see if I can find out what version Im on and let you know.
Thanks again
 
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Hi Brian,
I think I may have solved the problem..
After looking though just about every setting on my phone, I found that Google Play Store had a Data restriction on it. I have now taken that restriction off and I have started receiving ebay messages again. I have know idea why the google play store has any effect on ebay notifications but fingers crossed it is working again.
Thank you so much for taking the time to help me.
John
 
Upvote 0

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