My N10 lost all my files and apps.

[MKeditor]

A couple of days ago I turned on my N10 and everything was gone: Files, apps, settings, etc. Almost like a a factory reset. I'm not pleased. I'm looking at the Samsung S. 10.5.

 

[tanware]

Sorry to hear that. It does sound like a FDR was performed. This is rare with an OTA but can happen, had you updated or been refusing an update that snuck in?

Other question is are/were you rooted? the reason is there could have been a rooted app that could cause this where as an unrooted system would not allow an app to get that far. Hopefully this is just a fluke, fortunately it does not seem to be a wide spread problem, of course this is of little, to no, consolation for the OP.

 

[MKeditor]

Sorry to hear that. It does sound like a FDR was performed. This is rare with an OTA but can happen, had you updated or been refusing an update that snuck in?

Other question is are/were you rooted? the reason is there could have been a rooted app that could cause this where as an unrooted system would not allow an app to get that far. Hopefully this is just a fluke, fortunately it does not seem to be a wide spread problem, of course this is of little, to no, consolation for the OP.

Thanks for the reply. It's not rooted. I never refuse updates. I suppose one could have hung up. But if that was the case, it was long ago.

 

[tanware]

Hate to suspect this but does someone not like you that could have got ahold of the device? A little knowledge can go a long way towards cleaning out a device. Many moons ago (like 20 years ago) my now X's boyfriend sabotaged a PC of mine.

 

[MKeditor]

Hate to suspect this but does someone not like you that could have got ahold of the device? A little knowledge can go a long way towards cleaning out a device. Many moons ago (like 20 years ago) my now X's boyfriend sabotaged a PC of mine.

Nope. Locked in my office. It did freeze up every once in a great while. When it did, I couldn't turn it off. I just had to wait it out. It usually happened when out on business. I suspect it had something to do with wi-fi.