Some very good troubleshooting goin on in here! I started to read this thread and thought maybe it was an unrelated issue, but then was directed here from a thread I redundantly created. Now I'm positive I'm in the right place.
I can confirm for sure that the voice dialer does not "call a random person", however. It's
definitely calling the last contact you had any phone interaction with.
While that piece of information might not be as useful to
solve the issue, I'm sure some of you would be more comfortable knowing exactly what behavior the phone is performing. I called a poor friend of mine like 5 times trying to get my Rhapsody player to work while I was in my car.
I have not yet tested the whole "rubber trimming" theory yet, but I feel confident that will be the
temporary solution. I also agree that this might be more of a hardware problem as far as phone recognition goes, but I still feel like a software update can fix this.
Perhaps an update that will prompt you to "automatically launch voice dialer when headset w/mic is attached". Or a "randomly skip through your saved music via HTC Music Player so that you get frustrated" function would be nice to be able to control.
I'll probably end up calling Verizon as well. I work for ATT, so if Verizon is in any shape or form the same with technical issues, Frogy is spot on about calling your provider.
There is a threshold that has to be met before Verizon can officially label it as a "known issue" and until we all flood them with concerns, they will keep saying, "This seems to be a unique issue with just
your phone, but it will be noted..."
I'm going to go try the rubber trim now and will report back with my results. Until then, keep up the good troubleshooting suggestions!