swap sim card

[wakapapa]

If I swap the sim card from my Verizon carried Motorola razor into my new Motorola X Pure Edition does all the Verizon blot show up on the new phone?

 

[Clementine_3]

No, that's the beauty of getting the Pure. No carrier branding = no carrier bloat. Yay!

 

[cybercruiser]

If the Play Store sees the Verizon Bloat as an installed app, will it attempt to redownload/install it like any other Play Store apps??

 

[wakapapa]

Great - I'm looking forward to receiving my Pure. Being non-technical gives me concerns when ever I upgrade or change. I'm hoping androidforums will help me with any issues I may have with my new phone.

 

[AndroiDad75]

So has anyone who received theirs, taken it to a Verizon store for a nano sim, instead of cutting one down?

I'm wondering if they would just give me a new nano. Or whether they are going to give me a hard time.

 

[cybercruiser]

I would think they'd charge you something for one?

 

[Clementine_3]

If you call them they will send you a new one for free. I've done that a few times. Takes a day or three to get but there is no charge.

If you go in I think they will activate it for you, and maybe charge you the $35 or $40 fee. They won't just give you a SIM though (at least they wouldn't give me one last time I tried).

You can get one for about $10 at an authorized store, not corporate.

 

[AndroiDad75]

Hmmmm, so maybe cutting my micro sim down is the right thing to do.

 

[Suzi_Derkins]

Has anyone been able to activate their Moto X Pure on Verizon? I was not able to, they said the device is not supported by Verizon.

 

[cybercruiser]

Mine is on Verizon, but, I didn't have to actually activate it, I just moved my SIM.

But, now when I log into http://verizonwireless.com it says it's a non-verizon phone, and no picture of it, instead of the M8 I had before.

 

[Clementine_3]

I was afraid this was going to happen. Typical Verizon. Jerks.

@Suzi_Derkins, did you go to a corporate store or call? Do you have a SIM that fits from you previous active phone? They can, will and have to activate it. Keep calling, or don't leave the store until they get it done. They can use a display model to activate it and then change the SIM back to your phone. That's what they ended up doing for a LOT of N6's. They were just all proud of themselves for announcing they were all set to activate the Pure and there would be no trouble. Jerks.

@cybercruiser, what type of plan do you have? One of the new ones or an older Share Everything? Does your line discount still show on your account? Keep an eye on that (if you have one). Jerks.

 

[cybercruiser]

I was on the $30/1Gb Share Everything plan, paying $40 per for, for 2 phones. My contract on the M8 just ran out, so, I changed to the new Medium/$45/3Gb plan for the two phones. My phone, since off contract now, dropped from $40/month down to $20/month, but, I still have to pay $40/month for the other phone until it is off contract, then it will drop to $20/month as well. I have supposed employee discount of 18%, but, it must be on a $40 plan or higher, so, the $30/1Gb plan didn't qualify. Now that I'm over $40($45/3Gb/Medium size) plan, I get the 15%, so, it's approx $36. So, really I went from $30/1Gb to $36/3Gb, so, that's $6 more, but, it went down $20 because of the new Verizon plan.

Hopefully all that makes sense??

 

[Clementine_3]

OK, yeah, you should be fine then.

On the SE plans (old) there is a line discount if you are off contract (I get $25/line off). When Verizon was not playing nice with the Nexus 6 activations folks were not getting that discount. I just wanted to let you know to look out for it if it applied to you.

The new plans should not be an issue, they all get the $20 line charge, regardless.

 

[Suzi_Derkins]

Mine is on Verizon, but, I didn't have to actually activate it, I just moved my SIM.

But, now when I log into http://verizonwireless.com it says it's a non-verizon phone, and no picture of it, instead of the M8 I had before.

That is exactly what happened to me when I just did a sim swap. It also said I was using an unsupported device and all functions may not work properly.

 

[Suzi_Derkins]

I was afraid this was going to happen. Typical Verizon. Jerks.

@Suzi_Derkins, did you go to a corporate store or call? Do you have a SIM that fits from you previous active phone? They can, will and have to activate it. Keep calling, or don't leave the store until they get it done. They can use a display model to activate it and then change the SIM back to your phone. That's what they ended up doing for a LOT of N6's. They were just all proud of themselves for announcing they were all set to activate the Pure and there would be no trouble. Jerks.

@cybercruiser, what type of plan do you have? One of the new ones or an older Share Everything? Does your line discount still show on your account? Keep an eye on that (if you have one). Jerks.

Thanks for the advice. I did everything on line

 

[Clementine_3]

So you are up and running or not yet? You said you did a SIM swap, that should have at least gotten you service?

 

[Suzi_Derkins]

OK, yeah, you should be fine then.

On the SE plans (old) there is a line discount if you are off contract (I get $25/line off). When Verizon was not playing nice with the Nexus 6 activations folks were not getting that discount. I just wanted to let you know to look out for it if it applied to you.

The new plans should not be an issue, they all get the $20 line charge, regardless.

I'm not online with the new Moto X Pure. Verizon still doesn't recognize the IMEI. Should I just do the SIM swap and ignore that Verizon claims to not support it?

 

[Clementine_3]

I would. If you are getting service and the phone is working then it's about as good as it's going to get right now. They will eventually update their systems, they're just dragging their feet in typical Verizon fashion.

 

[The_Chief]

Suzi, I hope you'll give us the play by play as this drama unfolds. We need to know that what we ordered will work as promised; and if not, what we can do about it. Thanks

 

[zipred]

I'm not online with the new Moto X Pure. Verizon still doesn't recognize the IMEI. Should I just do the SIM swap and ignore that Verizon claims to not support it?

I have a friend that's with the FCC, he says that IMEI numbers must go out to all carriers in the USA without fail, no matter what brand, type, model of phone. So Verizon will most certainly have, or be receiving those numbers. Accordingly, he said that Motorola in particular are very fast and good with compliance.

 

[Suzi_Derkins]

Well, I'm still not up and running on Verizon. My IMEI is still not recognized and after a SIM swap from my Moto X 2014 it seemed like all was fine until I tried to make a phone call and had no service. Texting would not work either.

I am so frustrated. What can I do besides sit here and be mad?

 

[AndroiDad75]

Wow, I know my phone doesn't show right on the site. It isn't recognized, but I haven't had a problem using it

 

[Clementine_3]

Ugh, yeah, that's not right! Unreal.

Does the SIM still work in your old X? I wonder if somehow it got messed up?

If it were me I'd be heading to a Verizon store and not leaving until they got it straightened out. If they can't figure it out at the store they can call for technical help. If you can't make it to a store then call CS and make it very clear that you aren't hanging up 'til it's fixed.

Something is very wrong somewhere, you should have just been able to change the SIM from one phone to the other with no trouble (besides it not showing as a recognized device online, it still should function though).

 

[Suzi_Derkins]

Yes, the SIM still works in my Moto X 2014 (2nd gen). Motorola support suggested getting a new SIM and trying that. I guess I am heading to the Verizon store on my lunch break. I have read conflicting info on the internets. Some are saying the phone will not work on Verizon...

 

[AndroiDad75]

I was nervous about cutting my old Sim down and whether it would work on VZW, but I didn't have the issues you are. Hopefully the VZW store will get it all straightened out. Good luck!