OK I admit I never really look at my bill closely and pay attention to the taxes and such. But I just picked up my droid, and noticed a 'Los Angeles City UuT' tax (runs about $7/month).
Yeah...I moved out of LA 10/2005, and have been paying this tax the whole time and didn't even know it!
I'm talking with Verizon right now, but what I'm very confused about in our world of technology, cell phone towers, satellites, smart phones, etc., is that I updated my billing address (moved to NY), they have my call info and know where I've made calls from, yet the preliminary word is I had to update my 'usage profile' on my account!!!! Seriously! Even though I've updated my account, obviously been making calls on the east coast, Verizon has been charging me a tax for a county I haven't lived in for 4 years. They rely on the user to fill in a separate piece of info online and rely on THAT to assess your primary usage location (and every time I've renewed my contract nobody ever thought this was funny or mentioned it to me).
My question is who has my money (LA county?), and what is their justification for keeping it Any idea on if it's possible to get this money back????
Yeah...I moved out of LA 10/2005, and have been paying this tax the whole time and didn't even know it!
I'm talking with Verizon right now, but what I'm very confused about in our world of technology, cell phone towers, satellites, smart phones, etc., is that I updated my billing address (moved to NY), they have my call info and know where I've made calls from, yet the preliminary word is I had to update my 'usage profile' on my account!!!! Seriously! Even though I've updated my account, obviously been making calls on the east coast, Verizon has been charging me a tax for a county I haven't lived in for 4 years. They rely on the user to fill in a separate piece of info online and rely on THAT to assess your primary usage location (and every time I've renewed my contract nobody ever thought this was funny or mentioned it to me).
My question is who has my money (LA county?), and what is their justification for keeping it Any idea on if it's possible to get this money back????