Help Outlook apk problem

[Wise11]

Hi

Outlook apk is not opening after i updated today ?after i opened each time tells me outlook has stopped

See picture
Thanks

 

[glc]

What did you update?
From what to what?
Contact the author.

 

[Wise11]

I saw on google play there is update for outlook.and i made update ?

I do not understand from what to what?

Big problem

 

[glc]

When you update something, you update it from one version to another version.
If the update broke the app, uninstall it and install your backup of the previous version.
Then contact the author and give a detailed description of the problem so they can fix it.

 

[SavageRobot]

Try clearing cache in settings>apps>outlook.

 

[Wise11]

Try clearing cache in settings>apps>outlook.

Are you sure

 

[SavageRobot]

Yea, you don't loose any data or anything, it will restore the cache as it needs. It might not work but worth a try.

 

[Wise11]

When you update something, you update it from one version to another version.
If the update broke the app, uninstall it and install your backup of the previous version.
Then contact the author and give a detailed description of the problem so they can fix it.

How can make backup for pervious older outlook before make uninstall for apk

 

[SavageRobot]

I have just re-downloaded latest Outlook from Play store and it seems to be working here. I would suggest clear cache. If that doesn't work clear data. After clearing data though you will need to log back in and it will need to refresh your mail etc.

 

[glc]

There are many apk backup programs, including most of the better file managers.
If you have not been backing up your downloaded apps you should start now.

 

[Wise11]

There are many apk backup programs, including most of the better file managers.
If you have not been backing up your downloaded apps you should start now.

Give me name one of them

 

[Wise11]

Deleting all pervious accounts .i install .it is blank now

 

[glc]

X-Plore file manager
App Backup
SystemPanel
ES File Manager
Android Assistant

 

[Wise11]

Thank you