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masx

Lurker
Dec 23, 2014
3
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Often now, when my phone starts, it goes into some secret mode and I get the message, 'optimizing apps'.

I NEVER want to optimize ANY apps. When this happens, it takes a minute or two for EACH App, and you cannot stop it no matter what way I press buttons. If I am lucky enough to turn it completely off, then restart, it just starts optimizing again at App #1!!!!! It SAYS I have 72 Apps and takes an hours before I am able to use the phone!

Sometimes my wife or I need a 9-1-1 call for paramedics and this is just crazy that the phone is useless in an emergency!
The thing is, I do not HAVE 72 Apps! It is optimizing every App I ever tried even if it was uninstalled! Looks like you cannot trust Android to completely UNinstall an App that is useless.

I had a Motorola Defy which was WAY better than the Moto G as I could just slip out the battery to shut it down quickly for a restart when it jammed up. (which it often did)
Is there a way I can quickly shut down by taking out the battery? s there a way to stop the phone from ever optimizing Apps?
Needless to say this is my last Motorola as it is nothing more than a Google spy phone.

Shoulda bought the Samsung.
 
Welcome to Android Forums.

Do you have ANY apps installed from Cheetah Mobile? Clean Master as an example. If you do it is strongly recommended that you un install them.

In addition ... if you still have the problem ... try running in Safe Mode disabling all apps you added without uninstalling them. If the problem stops it is caused by an app that you added.

... Thom
 
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That isn't normal, for the Moto G or Android in general. I heard some people had this "optimizing apps" issue after upgrading to Lollipop - did you just install Lollipop? It's supposed to optimize them once, not every time.

Others have said clearing the cache partition solves it.
This will wipe the cache partition, removing any temporary files that may be causing the problem, but will not delete your files or settings:

1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS.
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark).
5a. KITKAT: Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key.
5b. LOLLIPOP: Press and keep holding POWER button for 2-3 seconds, then press and release VOL UP button, then release the POWER button.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and VOL DOWN key, and start the process again.
6. Phone will display menu options, use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe and reboot.


It SAYS I have 72 Apps
Is there a way I can quickly shut down by taking out the battery?
The Moto G battery is not removable.

The 72 apps might include preinstalled apps in addition to the ones you've installed.
 
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Is there a way I can quickly shut down by taking out the battery?

The Moto G battery is not removable.

Normally on a device with a non-removable battery, holding the power button for approximately 5-10 seconds will simulate a battery pull. I don't know if that will get you past the app optimization, but I'm just throwing that out there.

I get the optimization every now and then, but not every time I reboot. If wiping the cache partition doesn't resolve the issue, I would try a full factory data reset. You would do this by following the same steps that Kate outlined but then choosing the factory reset options instead of the wipe cache option.
 
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One thought here, if you need the phone in a hurry, don't turn it off. As to the app optimization, I have read that if you install or uninstall apps, and then turn off the phone it will do that upon restart. It's because of the Android Run Time (ART) optimization that happens on initial bolt. If, for some reason the optimization changes. Then it has to do it again on the next restart.
 
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