Help [EXTREMELY URGENT] me + neighbors losing sleep over this noise my K5 is making.

[Scott Blacklock]

I've had my LG K5 plugged in today. I have tried these things to get the noise to stop.

• Turn my K5 Off and On
• Unplug
• Take out battery and put back in
• Turn off other devices that could be interferring (Cable Box, CRT TV, PC, entire apartment using power switch box, etc.)

I'll describe the noise now.
[ white noise for ~0.2 seconds ] [pitch like A4] Bleedodo [pitch like G#5] Bleedodo [pitch like A#6] Bleedodo
It's EXTREMELY loud. Like, my neighbors yelled @ me through the wall.
It happens every 2-8 minutes.
This seems to happen rarely anywhere else.
I've gone to the Verizon Store, and they took my phone for a week. They couldn't replicate my problem, so they couldn't help.
SO HELP ME. I AM SO TIRED THAT I FEEL LIKE I'M GOING TO DIE.

 

[The_Chief]

Since they couldn't replicate the problem, my first suspicion is a location-specific app. Do you have any apps that do certain things in certain locations?

 

[Scott Blacklock]

als0 my phone turns itself back on when I turn it off AND I can no longer remove the battery (it's stuck...) └[ಠロಠ]┘, so it might be haunted. ⸟﹏⸟

== MERGE ==

Since they couldn't replicate the problem, my first suspicion is a location-specific app. Do you have any apps that do certain things in certain locations?

no. I have nothing that would do anything like that. would you like a list of apps?

 

[The_Chief]

I don't really need that... but if apps are installing themselves, that's a HUGE concern. Malware may have hijacked your device... I mean, how does a phone deliberately turn itself on and install apps? Have you tried a factory reset?

 

[Scott Blacklock]

I don't really need that... but if apps are installing themselves, that's a HUGE concern. Malware may have hijacked your device... I mean, how does a phone deliberately turn itself on and install apps? Have you tried a factory reset?

No, but the option has disappeared. WTF?! Did I find a new Virus? I didn't even install anything that isn't on the Google Play Store. But I can not find any new apps. When it turns back on, it does it normally, like I held the Power/Lock Button down.

 

[JaronH]

Maybe we shouldn't make him factory reset until he's scanned his device with an antivirus, like Malwarebytes, and see if he can detect and remove this potential malware. It's easier on his personal files, this way.

 

[Scott Blacklock]

Maybe we shouldn't make him factory reset until he's scanned his device with an antivirus, like Malwarebytes, and see if he can detect and remove this potential malware. It's easier on his personal files, this way.

What should I try? I've tried Avast! and, nothing.

 

[Scott Blacklock]

ugh

 

[The_Chief]

Try Malwarebytes. I use it exclusively.

 

[The_Chief]

Are you connected to a home WiFi network? SOMETHING about your location is still setting off alarms in my mind if Verizon couldn't duplicate your problem.

 

[Scott Blacklock]

Try Malwarebytes. I use it exclusively.

It failed to do anything. Nothing found, Nothing fixed.

==MERGE==

Are you connected to a home WiFi network? SOMETHING about your location is still setting off alarms in my mind if Verizon couldn't duplicate your problem.

Yes. 2.4GHz Comcast

==MERGE== ur postin' too fazt

Malwarebytes gets constant updates to its database, so it may be the best option.

see above

 

[JaronH]

Malwarebytes gets constant updates to its database, so I thought it'd be the best option.

 

[Scott Blacklock]

Malwarebytes gets constant updates to its database, so I thought it'd be the best option.

** NOTE ** I'll be merging posts b/c of the 1msg per ~200sec rule.
UP ^

 

[Scott Blacklock]

** UPDATE **
I've been trying to record the sound using my laptop, but to no avail. It's driving me nuts. I record for ~20 min. but the sound doesn't play. But, just when I stop, it plays. It's like there's a stalker controlling the virus! I am officially scared now...

 

[JaronH]

Okay, it's time to take the easy way out and reset, and hope for the best. [emoji51]

 

[Scott Blacklock]

Okay, it's time to take the easy way out and reset, and hope for the best.

^^ UP
The option is gone!!!
Is there another way?

 

[Scott Blacklock]

Bump.

 

[JaronH]

^^ UP
The option is gone!!!
Is there another way?

What? You've already done a reset?

 

[chanchan05]

Try powering the phone off, then pressing home, vol up and power to turn it on. Do not let go of vol abd home until you see the options.

 

[JaronH]

Try powering the phone off, then pressing home...

Uh, LG K5 has softkeys.

 

[chanchan05]

Uh, LG K5 has softkeys.

Try without home.

 

[psionandy]

als0 my phone turns itself back on when I turn it off AND I can no longer remove the battery (it's stuck...) └[ಠロಠ]┘, so it might be haunted. ⸟﹏⸟

== MERGE ==

no. I have nothing that would do anything like that. would you like a list of apps?

In that case... take it back to the store... as that is a problem they CAN replicate.

 

[Jshadow]

Yes, if the battery is stuck return it to Verizon.

Sounds like someone installed an anti-theft app.

Try booting in Safe Mode. Maybe it's and app you downloaded.

http://best-cell-phonex.blogspot.com/2016/03/how-to-lg-k5-clear-app-cache-data.html