Help Orange warning triangle in the left top corner

[svetlushka]

Hi everybody!
I am using s4 mini and it shows orange triangle with exclamation mark in the top left corner of the screen, I understand it is some sort of error warning but can't localise it, I know it is not related to WI-FI, data or battery issues. How do I find out what is wrong, or how I troubleshoot this. Any ideas will be appreciated.

 

[Bg260]

Hello, welcome to Android Forums.
Usually there would be a notification along with that.
There is nothing in your notification shade?

 

[svetlushka]

Hello, welcome to Android Forums.
Usually there would be a notification along with that.
There is nothing in your notification shade?

Nothing at all

 

[Bg260]

Recent update?

 

[svetlushka]

Recent update?

android has been updated month or so ago and it was ok, the warning appeared just a few days ago

 

[Bg260]

It could be a number of things. Maybe it is a temperature warning. Has it felt warm to the touch? What have you done to try to fix it so far?

What Android Version?

 

[svetlushka]

It could be a number of things. Maybe it is a temperature warning. Has it felt warm to the touch? What have you done to try to fix it so far?

What Android Version?

sometimes phone is hot on touch but it is ok now and system monitor app I have installed shows average 26 degrees
I have not done anything to fix as I don't know the reason for it, just tried to find any app which would show me system logs or would help to troubleshoot, the icon doesn't appear straight away after phone is on, just a few minutes later
Latest changes I have made were moving some apps to sd card but I can't recollect if it happend before or after icon appeared as my first thought was that the warning was about data

 

[Bg260]

Let's try to do a cache wipe and see if that helps. This will not delete your apps.

1. Power off your device and wait for 5-10 seconds until the device is fully switched off.
   
2. Press and hold ‘Volume Up + Home + Power’ buttons together and release them as soon as you see the Galaxy S4 Mini logo on your phone’s screen.
3. Your phone will boot into recovery mode. Use Volume buttons to navigate Up and Down between options and use Power button to select an option in recovery.
   
4. Select "Wipe Cache Partition" and press the power button.
5. When wipe is completed, select "Reboot Device"

Let me know what happens.

 

[svetlushka]

Let's try to do a cache wipe and see if that helps. This will not delete your apps.

1. Power off your device and wait for 5-10 seconds until the device is fully switched off.
   
2. Press and hold ‘Volume Up + Home + Power’ buttons together and release them as soon as you see the Galaxy S4 Mini logo on your phone’s screen.
3. Your phone will boot into recovery mode. Use Volume buttons to navigate Up and Down between options and use Power button to select an option in recovery.
   
4. Select "Wipe Cache Partition" and press the power button.
5. When wipe is completed, select "Reboot Device"

Let me know what happens.

Do I need to backup anything before doing this?

 

[Bg260]

No, this will only erase your cache. Cache is data that is stored to make opening of apps quicker. It will enumerate again.

 

[svetlushka]

No, this will only erase your cache. Cache is data that is stored to make opening of apps quicker. It will enumerate again.

Thank you for your advice but unfortunately no changes

 

[Bg260]

If you are logged into a Google account go to Settings>Accounts>Google and see if there are any Syncing errors. Also, have your cellular and data been functioning correctly?

 

[svetlushka]

I have tried to do backup to google and it failed

 

[svetlushka]

When I wiped cash and selected to reboot screen showed word Error before it started to load android

 

[svetlushka]

The only main problem I am having recently is Google Play Store stop message, can't use it unless I uninstall updates

 

[Bg260]

You could try logging out of google then logging back in. Otherwise we need to consider a full factory reset. Which update are you referring to BTW?

 

[svetlushka]

The only main problem I am having recently is Google Play Store stop message, can't use it unless I uninstall updates

You could try logging out of google then logging back in. Otherwise we need to consider a full factory reset. Which update are you referring to BTW?

recent update was to 4.2.2
What is the easiest way to back up apps and settings, I have sms and contacts synced to google

 

[Bg260]

For backup:
https://play.google.com/store/apps/details?id=com.koushikdutta.backup

If you could also get me a full model number so I can locate some firmware, just in case.

Easiest way to do that would be to download this app:

https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

I'll need the Firmware information from the second page. You can either take a screenshot and post it or enter it by hand.

 

[svetlushka]

For backup:
https://play.google.com/store/apps/details?id=com.koushikdutta.backup

If you could also get me a full model number so I can locate some firmware, just in case.

Easiest way to do that would be to download this app:

https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

I'll need the Firmware information from the second page. You can either take a screenshot and post it or enter it by hand.

model number GT-I9195View attachment 107898

 

[Bg260]

To do a factory reset, just follow the steps above only choose "factory reset". Alternatively you can do it from in the Settings>Backup and Reset. That might be easier.

 

[svetlushka]

I have reset my phone, thank you for your help

 

[Bg260]

I have reset my phone, thank you for your help

I'm glad to. Did it resolve your problem?

 

[svetlushka]

Yes, it resolved the problem, shame I didn't find out what caused it.