Help Samsung Galaxy Grand Prime SM-G530H STUCK on LOGO HELP HELP HELP

[DeniseDennis]

I dropped my device last 2 months ago but nothing happens and now it just suddenly gets hang or frozen screen and just recently got stucked on Samsung Logo. I tried to install stock ROM using ODIN and it was always "FAIL" when in system.img. I tried wiping user data and cache and I also try updating trhu sd card but it also fail. I will try to check it using Kies today. What else can I do? Please help me anyone....
Below is my Device Details:
SAMSUNG GALAXY GRAND PRIME
SM-G530H/DS
Made in Vietnam
S/N: R51FB1KH5WR

 

[Jfalls63]

When you try Kies3, use the Firmware Update and Initialization under the Tools tab.
You can follow this guide
http://www.samsung.com/ca/support/skp/faq/1072789

 

[DeniseDennis]

When you try Kies3, use the Firmware Update and Initialization under the Tools tab.
You can follow this guide
http://www.samsung.com/ca/support/skp/faq/1072789

Noted Jfalls63, I will try this then I will let you know. Thanks in advance.

 

[Jfalls63]

Hopefully it will work for you.
When you tried Odin, what firmware did you use?
If you boot into recovery, the second line should show your current firmware and does it match what you tried to flash?

 

[DeniseDennis]

Hopefully it will work for you.
When you tried Odin, what firmware did you use?
If you boot into recovery, the second line should show your current firmware and does it match what you tried to flash?

Kies does not support my device.
I will try to reflash using ODIN using the FW that is stated in the recovery boot.
KTU84P.G530HDXU2AOE2

 

[DeniseDennis]

I try to reflash using ODIN using the FW that is stated in the recovery boot G530HDXU2AOE2.
But it failed again when in "system.img.ext4 (please see attached picture).
And when I reboot my device the it got stuck on the screen saying "Firmware upgrade encountered an issue" (please see attached picture).. Please help me out I don't know what else to do, huhu

 

[Jfalls63]

Found your firmware here
http://www.sammobile.com/firmwares/download/48782/G530HDXU2AOE2_G530HOLB2AOE1_XTC
Not sure where you got the firmware you tried but Sammobile is a trusted site. Free download is slow about 30-45 min.
If using a laptop, use 2.0 USB port. If desktop, use port on back.
The emergency firmware recovery screen is the same as download mode, should still be able to flash.

 

[Jfalls63]

This should be the most recent version of 4.4.4 available for your country and carrier
http://www.sammobile.com/firmwares/download/80984/G530HDXS2APG1_G530HOLB2AOE1_XTC/

 

[thetrickster213]

4.4.4?? My grand prime is on 5.1.1.

 

[Jfalls63]

4.4.4?? My grand prime is on 5.1.1.

Do you have the same model number as the OP? He has the H dual sim

 

[Jfalls63]

So many different model numbers of the same device, product and csc codes, then different firmware versions for different carriers, can make Samsung devices a pain.

 

[thetrickster213]

No, im on T-Mobile. Yeah, it can be challenging finding the correct firmware.

 

[DeniseDennis]

This should be the most recent version of 4.4.4 available for your country and carrier
http://www.sammobile.com/firmwares/download/80984/G530HDXS2APG1_G530HOLB2AOE1_XTC/

Ok I will try this. I will let you know after. thanks thanks

 

[DeniseDennis]

Ok I will try this. I will let you know after. thanks thanks

Sorry I forgot to check it, it is the 1st FW I used on my 1st try to flash using ODIN. And the same results, it always FAILED when in system.img.ext4. Take note that I also tried other carrier's latest version(same results), I also tried the oldest version yesterday(same results).. thanks

 

[Jfalls63]

That sucks.
I found this site a few weeks ago. It's supposed to be the 4 part Samsung Service Files. I have downloaded one for a different device to look at but haven't used.
http://www.tsar3000.com/Joomla/inde...ader-csc-pit-files&catid=55:samsung&Itemid=82
The second one under your model number should be the one to try

 

[Jfalls63]

If this fails, I found a couple of sites with a unofficial TWRP and CyanogenMod 11.

 

[Jfalls63]

Few other things that might help, can't hurt.
Uninstall Kies but keep drivers if on same pc with Odin. Sometimes they clash.
Could also try updated version of Odin, V 3.11 is most recent.

 

[Jfalls63]

In your first post, you said you wiped user data and cache, was that a FDR in recovery?

 

[DeniseDennis]

That sucks.
I found this site a few weeks ago. It's supposed to be the 4 part Samsung Service Files. I have downloaded one for a different device to look at but haven't used.
http://www.tsar3000.com/Joomla/inde...ader-csc-pit-files&catid=55:samsung&Itemid=82
The second one under your model number should be the one to try

yeah it really sucks, I will try this fw, I hope this will resolve the issue. I will also try to uninstall Kies and I will use the updated ODIN. thanks for your prompt response.. ^_^

 

[DeniseDennis]

In your first post, you said you wiped user data and cache, was that a FDR in recovery?

I wiped it on recovery mode in android start up. (Pressing PowerON+VolumeUP+Home)

 

[DeniseDennis]

That sucks.
I found this site a few weeks ago. It's supposed to be the 4 part Samsung Service Files. I have downloaded one for a different device to look at but haven't used.
http://www.tsar3000.com/Joomla/inde...ader-csc-pit-files&catid=55:samsung&Itemid=82
The second one under your model number should be the one to try

In this repair method, do I need to tick ALL the parameters like PDA,Bootloader,CSC,PHONE ?

 

[Jfalls63]

When you unzip the download, if it is broken up that way it will be in four parts and you would tick all the boxes and put each part in its proper place
If the standard all in one, just the usual AP/PDA.

 

[DeniseDennis]

When you unzip the download, if it is broken up that way it will be in four parts and you would tick all the boxes and put each part in its proper place
If the standard all in one, just the usual AP/PDA.

Noted bro, up up up for this.. thanks I will try it now. (fingers crossed)

 

[Jfalls63]

If it fails again, check the phone and see if it shows a error on the download mode screen.

 

[Jfalls63]

You are using a Windows PC? Found this about virtual system with a Mac
http://forum.xda-developers.com/showthread.php?t=2502735&page=2