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Incredible back order and arrival

Dr3amWif3y

Newbie
May 14, 2010
14
2
So I went into a VZW store on May 10th and ordered an HTC Incredible, thinking that I would go to the store and walk out with a new phone, but I was wrong. They said the phone was on back order until May 29th, so I wouldn't receive it until then, which is 3 weeks from now. I'm just curious as to when some of you Incredible users received your phone after ordering them.

I'm not necessarily too worried about those of you that ordered yours online because I bought mine in the store, but I'm still curious.
 
I had a replacement ordered Tuesday. They told me the 29th. Then I called to verify that I was not getting a refurbished unit. The individual told me that they had them in stock and it would go out around noon Thursday the 13 (yesterday). Called this am to get a tracking number............ Guess what?, now they are telling me that in the my region "Orders taken on the 11th will not go out til the 1st of June"

Hope this helps? It certainly does not help me. :)
 
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lol... yes it definitely does... its good to know that i'm not the only person who's IMPATIENTLY waiting for their incredible to arrive... may i ask why you guys are getting replacements though? this is not a replacement for me but its a brand new phone... just want to know if i'm setting myself up for failure...
 
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I ordered through customer service on 5/7 and just received my phone an hour ago. It's sitting next to me charging right now ;) All i can say is BE PERSISTENT and constantly check the tracking status through *611, and maybe they'll ship it out faster. It worked for me! good luck!

Haha, that's what I am attempting to do. I have been calling twice a day every day for the past 4 days hoping they would push me to the front, so far I don't think its helping.
 
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why is everyone getting replacement phones?

My original one kept auto scrolling to the leftmost homescreen by itself. They sent me a replacement one that I could not hear anything when on a phone conversation. The replacement was obviously a refurb since it came in a brown box and had someone else's cell number on the paperwork. I returned them both and am going to wait till June. Maybe I'll be more lucky next time.
 
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I can't speak for those who ordered those from a store, but I ordered mine online on 5/7 and it said it wouldn't ship until 5/26 or 5/29 (I forget which date). The phone shipped May 11 and I got it May 12. So all hope is not necessarily lost :)

Same here. I also ordered my phone online on 5/7 and received it on 5/12. It seems the VZW still has enough stock to fulfill online orders, regardless of what their web site says.
 
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I also ordered mine may 10th and the store rep told me they would ship it ON OR BEFORE may 26th. He also said it is VERY likely I will receive it way before this date. They use that day as extra cushion. as many people have already said, they received their phones 2-3 weeks before the "on or before" day given to them. however, phones ordered on the 10th were at the end of the "on or before may 26" day (phones ordered 8,9,10 shipped on or before may 26), so they will probably be the last to be sent out with that "on or before" day

Called back today and they told me it hadent shipped yet, but it probably will ship in the next few days.

try to be optimistic...
 
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