New channels version improves all the things - Channels

[Rob]

The change log says that the new version of channels improves all the things and boy is that right.

News related to your phone and apps, attachments, it's got lots of great stuff in here let us know what you think in the replies!

 

[lunatic59]

Why does "about" still list it as a beta?

 

[steve]

We still are considering the app as beta because we are still making major changes to the core functionality of the app.

I think it will soon be time to get rid of the BETA

 

[Unforgiven]

I think it will soon be time to get rid of the BETA

OK Google.

 

[PitCarver]

Reinstalled Channels after developer replied to my rating on the PlayStore.

This is what I got...

 

[steve]

@PitCarver - thanks for the feedback! So, just to be clear....This was a new install and not an update?

 

[PitCarver]

Reinstalled

Uninstalled then reinstalled. Same result. Submitted bug report.

 

[Fox Mulder]

Same FC happening here after updating. Cleared cache and data, no difference.
Android 4.4.2.

 

[steve]

I pushed an update that should resolve all of your 4.4.2 crashes. Thanks for the feedback!

 

[Fox Mulder]

Sorry but no go on that "fix" update. Still FC's. If I clear cache and data I can get as far as logging in but as soon as I select the account it crashes.

 

[steve]

Roger that. I checked the crash and it seems it's a memory issue so when I get a chance I'll reduce sizes of some images for older devices. It is most likely the intro images causing the issue.

I'm surprised since I tested on a few older phones myself running 4.4.2.

Thanks for the update!

 

[Fox Mulder]

Thanks, I'll be waiting for more updates. Mine's an S5 if that helps.

 

[PitCarver]

S5 as well, running 6.0.1...

 

[steve]

@Fox Mulder and @PitCarver
Could you guys give this apk a try? I changed the way the intro wizard loads the images... I am hoping this resolve the issue but have a few more ideas if you still have issues. Please clear app cache or uninstall before you try just to make sure that doesn't cause the crash.

Thanks!

 

[Fox Mulder]

Just tried it, so far so good.
Is it supposed to know what "My Device" is, or is there a way to tell it?

 

[steve]

Just tried it, so far so good.
Is it supposed to know what "My Device" is, or is there a way to tell it?

We are approving devices as they come in and most get auto approved or already approved. In your case, your device should be approved so try to reopen the app... might be a first load issue that I need to fix.

Let me know.

 

[Fox Mulder]

Nope. The tutorial that came up at first load showed S5, but My Device shows posts about other phones.

 

[steve]

Nope. The tutorial that came up at first load showed S5, but My Device shows posts about other phones.

Mind trying to go into settings from the "My Stuff" tab, then sending the db? I will be able to see what is going on a little more then.

It's odd since it detected your phone at startup and then uses the generic like it was not detected.

 

[mikedt]

We are approving devices as they come in and most get auto approved or already approved. In your case, your device should be approved so try to reopen the app... might be a first load issue that I need to fix.

Let me know.

I tried Channels, just sits spinning around and doesn't do anything. Phone is Chinese version Oppo R9 Plusm, I take it this device isn't approved and allowed access yet.

 

[Fox Mulder]

Mind trying to go into settings from the "My Stuff" tab, then sending the db? I will be able to see what is going on a little more then.

It's odd since it detected your phone at startup and then uses the generic like it was not detected.

Ok db sent.
I almost couldn't find the settings because the icon is white on a white background. Same for my name on the My Stuff page. More readable fonts and icons would be nice, perhaps a dark theme option like Early Bird?

 

[steve]

I tried Channels, just sits spinning around and doesn't do anything. Phone is Chinese version Oppo R9 Plusm, I take it this device isn't approved and allowed access yet.

Regardless if your device is approved or not, you should still be able to use the app. I check the logs and it shows two calls from you that said you're not logged in. Not exactly sure how that happened but could you try to clear cache and use Google to log in again?

 

[PitCarver]

I'm in also, and agree that the settings icon needs to be more readable.

 

[steve]

Regarding the settings button... It should look like this.

Could one of you show what it looks like for you? Oh, and dark theme will so come

 

[Fox Mulder]

Posting from the PC right now so I can't show a screenshot, but the blue background isn't loading- it's just white. Since the font is also white the result is kinda like finding a polar bear in the snow.

 

[steve]

This should fix the following:

• Device Generic having no icon
• Not showing approved device channels (S5 should now show fine)
• Header background not loading on 'My Stuff' tab

Let me know how it works out for you two!... or anyone else having the same issues.