Help 2.1 Problems - Issues - Quirks

[emdls]

For the facebook contacts open People, menu, view, uncheck Facebook

I don't have a Facebook option that pops up when I follow these steps.

For some reason it's making the Facebook contact the primary phone number. All of my Contacts are Phone Contacts and not Google contacts.

 

[JerzyIroc]

I believe I had over 130mb with Fresh 2.1.1. I have a bunch of apps installed and still have about 100mb free.

Sent from my Sprint HTC Hero with Tapatalk.

I'm not talking about internal storage, I'm talking about the memory (ram). I also had about 130mb of internal storage though just like you.

 

[pugs]

Not sure if this is an issue or my lack of knowledge of where a setting is to control this....anyway I updated, setup gmail. All my contacts are back...but now there is an option to text message every single phone number for every contact....home numbers, business numbers, fax numbers.

Is there a setting for this or is this a 2.1 issue?

 

[sdeforke]

Im having the same problem with Facebook hijacking my Contacts, thanks Google, HTC, Sprint, and Facebook, whichever of you aholes did this. I prefer to keep my contacts seperate, at least give people the option.

 

[JerzyIroc]

Does anyone know how the actual phone numbers and BBM's of the people from facebook are getting into the contacts? In other words how did it get the numbers?

 

[dmystic1]

Hmm just right now notification light starts to blink, phones says 2 missed calls. Times of those calls....one 2 hours ago and the other 2.5 hours ago. Funny I just looked at my phone 30 seconds before that and multiple times within that 2 hours period and no notification was there. O'well.

 

[ethereal45]

Still getting the audio issue in 2.1 unfortunately.

 

[JonB]

can't snooze the alarm anymore by hitting the volume buttons. Now i have to open my eyes in the morning to tap snooze on the screen...

 

[pntrafn]

can't snooze the alarm anymore by hitting the volume buttons. Now i have to open my eyes in the morning to tap snooze on the screen...

at least your alarm went off. I had one set for 5:30 (when my wife gets up) and a 2nd set for 6:45 (when I get up). neither one went off. anyone else have this problem?

 

[Slovak]

I've had two bothersome problems:

1. I cannot disable the Facebook contact sync. I would like the pictures, but not the people. If they're in my Google contacts...then great. If not, no thank you. Any one else having this trouble?

Load FB on your phone, go to its settings, and uncheck the sync option

 

[nick325i]

Does anyone know how the actual phone numbers and BBM's of the people from facebook are getting into the contacts? In other words how did it get the numbers?

Facebook profiles can have phone numbers in them.

 

[djtroy30]

Extremely long lag time when trying to make a call.

 

[nick325i]

All:

Is there a thread yet for a single list of issues with the new 2.1 update for the Hero? If not, here are some to start us off...

- Rumored issues with Bluetooth not working for received calls (can anyone confirm they're having this issue?)

- Small version of HTC Digital Clock widget has date off-center when in 24-hour format (e.g., they just hid the "AM" or "PM" but left the date left-justified...duh).

- On-screen camera controls are now ALWAYS oriented for phone to be in landscape orientation. Seriously, Sprint??? Seriously? lol

- Trackball scrolling to zoom camera no longer works...must first press the new +/- button and THEN must use the new on-screen scroll bar? WTF????

If any of these were issues and not how it was designed i'd be willing to sticky it. But the only one in the list thats a defect is the bluetooth problem and no one confirmed it yet either.

 

[astrobill]

can't snooze the alarm anymore by hitting the volume buttons. Now i have to open my eyes in the morning to tap snooze on the screen...

YES!!! Exactly! This is another problem here....they now FORCE you to either pick up the phone and focus to find the small "Snooze" button on the lit-up touch screen (which doesn't make it easy to fall back asleep, by the way) or apparently to touch the track ball. This sucks! I LOVED the fact that I could fumble for the phone half-asleep and just feel for the volume buttons to snooze the alarm. What if someone is farsighted or elderly??? Doesn't make it easier to snooze if you have to jar yourself awake looking for that ridiculously TINY Snooze button they put on screen...

Adding it to the list....

 

[astrobill]

If any of these were issues and not how it was designed i'd be willing to sticky it. But the only one in the list thats a defect is the bluetooth problem and no one confirmed it yet either.

Nick...the list is growing with things you WOULD consider a "defect." However, I must say that I'm not entirely sure I agree with you. If they changed a particular feature in 2.1 on the Hero that wasn't (apparently) tested much for usability, and/or is causing a large number of people to be dissatisfied, then it's an "ISSUE" and they should know about it. For example, an increasing number of people are complaining that we can no longer snooze an alarm by fumbling for any button on the phone. You have to fully wake up, read the screen, focus on the SMALL "Snooze" button on the touch screen, and press either it or (apparently) the track ball.

You might not consider that a "defect" but what if someone is elderly or farsighted and can't find that tiny Snooze button they put up? You don't feel and issue such as this this warrants cataloguing here as well as discussion with HTC and Sprint?

 

[nick325i]

Nick...the list is growing with things you WOULD consider a "defect." However, I must say that I'm not entirely sure I agree with you. If they changed a particular feature in 2.1 on the Hero that wasn't (apparently) tested much for usability, and/or is causing a large number of people to be dissatisfied, then it's an "ISSUE" and they should know about it. For example, an increasing number of people are complaining that we can no longer snooze an alarm by fumbling for any button on the phone. You have to fully wake up, read the screen, focus on the SMALL "Snooze" button on the touch screen, and press either it or (apparently) the track ball.

You might not consider that a "defect" but what if someone is elderly or farsighted and can't find that tiny Snooze button they put up? You don't feel and issue such as this this warrants cataloguing here as well as discussion with HTC and Sprint?

I understand your point however exaggerated it is. I will compile an official list for everyone so we can all complain about the changes in mass.

 

[HardKore]

With the camera you can actually zoom in by sliding your finger up or down on the screen anywhere. It doesn't have to be on the "Knob" so yes you can still one hand take pics BUT the landscape only thing is killing me!

 

[nick325i]

Problems -

- Bluetooth headsets and other bluetooth capable devices not recognizing, pairing or streaming.

- Bookmark sort setting is not being saved

- Same Audio problem as 1.5 had.

- Gmail notifier won't show label even when label is selected.

- Random reboots

- The camera sometimes causes the Auto Backlight feature to be disabled and brightness gets turned up all the way and doesn't revert back to Auto Backlight.

- Vibration while typing. The vibration decreases as you type and sometimes it doesn't vibrate at all.

Issues -

- Unable to add unlisted cities in HTC Weather app 2.1.

- Landscape keyboard reported as consistently laggier than before

- Volume buttons no longer snooze alarms. Must wake up, physically look for small Snooze button on screen and press it (or apparently, the trackball) to snooze an alarm.
Issue not fixed by having proper settings for Volume keys.

- On-screen camera controls are now ALWAYS oriented for phone to be in landscape orientation.


Quirks -

- Small version of HTC Digital Clock widget has date off-center when in 24-hour format (e.g., they just hid the "AM" or "PM" but left the date left-justified...looks odd).

- No setting for you to turn off a short vibrate chirp when it connects any call.

- Taking a photo can no longer be done "one-handed" -- reason is that trackball scrolling to zoom camera no longer works - *Updated* Slide finger anywhere on screen to zoom.


If you'd like to report something new to the list please post it. If you found a fix for any of the above issues please post it.

 

[jhale83]

I noticed an issue where running the camera sometimes causes the Auto Backlight feature to be disabled and brightness gets turned up all the way and doesn't revert back to Auto Backlight.

Also, anytime I try to go to Settings > Applications > Manage Applications I get a force-close, therefore I have to uninstall apps through the market or download an uninstaller from the market to remove them.

 

[astrobill]

THANK YOU FOR MAKING THIS OFFICIAL AND STICKY!!!!! I DIDN'T KNOW HOW TO DO EITHER WHEN I LAUNCHED MY OWN 2.1 ISSUES THREAD.

Good work....let's hope HTC and Sprint pay attention to this!

By the way, what IS the process for making something on here official and sticky? lol

 

[astrobill]

- Taking a photo can no longer be done "one-handed" -- reason is that trackball scrolling to zoom camera no longer works - *Updated* Slide finger anywhere on screen to zoom.

Hmm....actually, Nick, I'm finding it VERY HARD to turn the camera sideways and hold it in one hand while working my thumb over to the screen and scrolling to zoom. In fact, it's nearly impossible...I don't know about anyone else, but I still have to put my other hand on the phone to not drop it (much less keep it steady for a photo) while trying to perform a one-handed photo. I still say that the new controls, while sort of neat, make it impossible to use the phone to take a photo one-handed.

If they would restore a portrait-mode control layout, then I'd be happy with this, however, because I think one handed operation would be possible.

Thoughts from others?

 

[scottmbolt]

Hmm....actually, Nick, I'm finding it VERY HARD to turn the camera sideways and hold it in one hand while working my thumb over to the screen and scrolling to zoom. In fact, it's nearly impossible...I don't know about anyone else, but I still have to put my other hand on the phone to not drop it (much less keep it steady for a photo) while trying to perform a one-handed photo. I still say that the new controls, while sort of neat, make it impossible to use the phone to take a photo one-handed.

If they would restore a portrait-mode control layout, then I'd be happy with this, however, because I think one handed operation would be possible.

Thoughts from others?

Even though I tend to always take pictures in landscape mode, it is still idiotic that they don't give us the preference to have it either way. It hinders user experience, and lets hope they push out a fix in the near future.

 

[nick325i]

Hmm....actually, Nick, I'm finding it VERY HARD to turn the camera sideways and hold it in one hand while working my thumb over to the screen and scrolling to zoom. In fact, it's nearly impossible...I don't know about anyone else, but I still have to put my other hand on the phone to not drop it (much less keep it steady for a photo) while trying to perform a one-handed photo. I still say that the new controls, while sort of neat, make it impossible to use the phone to take a photo one-handed.

If they would restore a portrait-mode control layout, then I'd be happy with this, however, because I think one handed operation would be possible.

Thoughts from others?

I didn't say it was a fix, but it is an update to the problem as its a new feature we didn't know we had.



Also about getting official and sticky around these parts. You have to ask. A regular user does not have the necessary access to these functions.

 

[astrobill]

Two other issues to add to the list:

- LANDSCAPE MODE ON-SCREEN KEYBOARD AND TEXT ENTRY IS NOTICEABLY MORE LAGGY! AND CONSISTENTLY SO!!!

I noticed a number of people complaining about this since the update but didn't have a chance to try it until now. They're right...it's TERRIBLE!

- The widely-reported fact that the phone FORCES you to have a short vibrate chirp when it connects any call. No apparent way to turn this off.

 

[Whiskeypawz]

What is with the short vibrate when you're making a call? It's annoying!! Someone suggested turning of "haptic feedback" in the settings. I did that & it hasn't made a difference. Anyone else have suggestions?