Update erasing data

[veggiess]

Ok, so why do I not see anyone else commenting on this? I have owned several cell phones in the past that needed updates. NONE of these phones ever needed to be backed up prior to updating because an update resets your phone. STUPID! I simply don't have the time to do so and then try to reset up my phone the way I spent so much time doing the first time. This update should be available on the settings menu and definitely should not require backup.

 

[Kelmar]

This is a HUGE update. This is similar to XP -> win7 as opposed to a service pack.

It has been known for MONTHS that it will completely wipe your phone... sorry man, but if you want to go 2.1, you are going to have to start from scratch.

 

[IOWA]

This is a HUGE update. This is similar to XP -> win7 as opposed to a service pack.

It has been known for MONTHS that it will completely wipe your phone... sorry man, but if you want to go 2.1, you are going to have to start from scratch.

Some people don't understand the difference between a patch and an os update. Wait... I mean the vast majority.

Tapatalk. Samsung Moment. Yep.

 

[BigJayTX]

What's the big deal? The last time I updated my cell phone, I was going from Winmo 5.1 to 6.1 and it had to erase all the phone data. It's an OS upgrade, deal with it. If you have your important stuff backed up and synced with Google, stop whining.

 

[JB in AZ]

This is a HUGE update. This is similar to XP -> win7 as opposed to a service pack.

....

Yep! How many other electronic items have any of us owned that were given free updates of this nature!?!

 

[GiftedPlacebo]

I'm not sure why its a surprise to anyone. This is basically a computer in phone form. You wouldn't think twice about backing up your computer before an upgrade, so why is backing up your phone a big deal. Besides, if you're not backing up your music purchases, you'd lose them if your phone ever breaks. You'd sync your iPod....

And... if you ONLY use the phone as a phone, you should store all your contacts as Google contacts, and there's no need to backup since they will sync back.

 

[sbillard]

Yes, one should always do a backup prior to an upgrade.

Still, that is not an excuse for the update wiping the data clean. I've done many Windows updates from one os to another. In no case did the data get wiped out.

Only when you do a new, clean, install do you have to start over. Sometimes that is a good thing to do. Like going from 32 bit to 64 bit--lots of things won't work through that migration.

I really think this is a serious flaw in the current Android software. Maybe those techie of us won't have a problem, but joe average phone user certainly will not expect, nor appreciate this requirement. And there is no good explaination for it either. Just that the developers did not bother to deal with the situation.

 

[Thefoodman52]

I'm not sure why its a surprise to anyone. This is basically a computer in phone form. You wouldn't think twice about backing up your computer before an upgrade, so why is backing up your phone a big deal. Besides, if you're not backing up...

Exactly!!! Lets get this man a beer!

 

[veggiess]

This is a HUGE update. This is similar to XP -> win7 as opposed to a service pack.

It has been known for MONTHS that it will completely wipe your phone... sorry man, but if you want to go 2.1, you are going to have to start from scratch.

Not quite right, have you ever actually done this on a computer?

When you change the OS on your PC you DO NOT actually lose all your data. This is wiping the phone out completely like you are just getting it from the factory. Any ****** could update an OS on a computer, just insert the disk and go. This entire process is much more complicated and will take much more time (it's not just getting the link on your phone & saying 'yes, update now'). We've had this phone since Oct, and a lot of files/apps/data have been personalized and customized to our phones. None of this can "easily be backed up". I have almost 70 apps on my phone...that's quite a bit to re-download. I use my calendar everyday but that cannot be backed up or synced. Yes, my gmail account will back up/sync my contacts-but big deal, this is a no-brainer. I have no concerns about that.

And no, it hasn't been "known for MONTHS", at least not to those of us who don't live on the forums. I spoke to Sprint just a couple weeks ago about when this update was coming. THEY didn't even know about this. I was told that the update would come through under update firmware on the phone and would easily go through and I "wouldn't lose any data".

 

[IOWA]

This is a HUGE update. This is similar to XP -> win7 as opposed to a service pack.

It has been known for MONTHS that it will completely wipe your

Not quite right, have you ever actually done this on a computer?

When you change the OS on your PC you DO NOT actually lose all your data. This is wiping the phone out completely like you are just getting it from the factory. Any ****** could update an OS on a computer, just insert the disk and go. This entire process is much more complicated and will take much more time (it's not just getting the link on your phone & saying 'yes, update now'). We've had this phone since Oct, and a lot of files/apps/data have been personalized and customized to our phones. None of this can "easily be backed up". I have almost 70 apps on my phone...that's quite a bit to re-download. I use my calendar everyday but that cannot be backed up or synced. Yes, my gmail account will back up/sync my contacts-but big deal, this is a no-brainer. I have no concerns about that.

And no, it hasn't been "known for MONTHS", at least not to those of us who don't live on the forums. I spoke to Sprint just a couple weeks ago about when this update was coming. THEY didn't even know about this. I was told that the update would come through under update firmware on the phone and would easily go through and I "wouldn't lose any data".

Update vista to win7. You lose all your data.

Tapatalk. Samsung Moment. Yep.

 

[Kelmar]

Not quite right, have you ever actually done this on a computer?

When you change the OS on your PC you DO NOT actually lose all your data. This is wiping the phone out completely like you are just getting it from the factory. Any ****** could update an OS on a computer, just insert the disk and go. This entire process is much more complicated and will take much more time (it's not just getting the link on your phone & saying 'yes, update now'). We've had this phone since Oct, and a lot of files/apps/data have been personalized and customized to our phones. None of this can "easily be backed up". I have almost 70 apps on my phone...that's quite a bit to re-download. I use my calendar everyday but that cannot be backed up or synced. Yes, my gmail account will back up/sync my contacts-but big deal, this is a no-brainer. I have no concerns about that.

And no, it hasn't been "known for MONTHS", at least not to those of us who don't live on the forums. I spoke to Sprint just a couple weeks ago about when this update was coming. THEY didn't even know about this. I was told that the update would come through under update firmware on the phone and would easily go through and I "wouldn't lose any data".

Yes, I've done this since 3.1 and on a ton of computers. There are a lot of advantages to clean installs. In fact, I ran DBAN last night prior to an OS change on one of my computers.

This information has been known for at least 2 months. It is also clearly stated in the update information Sprint provided.

As I said before, no one is making you upgrade....

 

[dominicanyor]

Yes, I've done this since 3.1 and on a ton of computers. There are a lot of advantages to clean installs. In fact, I ran DBAN last night prior to an OS change on one of my computers.

This information has been known for at least 2 months. It is also clearly stated in the update information Sprint provided.

As I said before, no one is making you upgrade....

kelmar can you repost the link for the market eraser again please, i dont remenber which post you had it on.

 

[Kelmar]

Here you go

 

[dominicanyor]

Here you go

thanks mate, so all i have to do is download to my phone??????

 

[sagedil]

My solution. Brand new phone out of the box today, charged her up, ran update. No data to lose LOL.

Sorry, I know cruel. Still had to laugh about how good my timing was today. Besides, when everyone upgrades to the Evo, we all are gonna lose data one more time.

 

[scottmbolt]

You get a update with some bells and whistles and pretty much a brand new stable OS, and yet you still: