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Unknown caller

Starting awhile back, my landline phone has shown "unknown caller" (or similar) for ≈90% of calls I receive. Of those, ≈99% are unsolicited sales calls. I don't answer them--I let them leave a message if they're so inclined; 99% are not. *shrug*

First, does anyone know anything about this? Something in the news I missed? Some technology issue?

Second, my live-in helper recently switched [cellphone] carriers from T-Mobile to Simple Mobile. Great!--she's now paying ONE-THIRD her previous bill. But...she used to show up on my Caller ID as her name; now she's "unknown caller." This is bad, especially if I'm not wearing my glasses. :eek: When I see "unknown caller" I ignore the call--but now I have to strain to read its phone number, in case it's her. Ugh! I don't like this. :(

Any ideas on how to get Caller ID to show actual names, like it used to? I know the sales calls [usually] spoof their name and number, so they could be doing that themselves, but all my helper did was change carriers. *confused*

FWIW, this is an AT&T landline--that's been in my family for 48 years!
 
I *think* she has to contact her carrier.
Our place of business is with Verizon and they had a glitch that affected the way our caller ID's showed up.

For example, pre-Verizon glitch, an employee named "Joe Smith" usually would call the shop or our cell phone and his name would show up. After the glitch, it would show up "unnamed caller" or "restricted caller" We then had to have Verizon fix that.
So based upon that experience, perhaps she needs to contact her carrier?
 
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I *think* she has to contact her carrier.
Our place of business is with Verizon and they had a glitch that affected the way our caller ID's showed up.

For example, pre-Verizon glitch, an employee named "Joe Smith" usually would call the shop or our cell phone and his name would show up. After the glitch, it would show up "unnamed caller" or "restricted caller" We then had to have Verizon fix that.
Very interesting--and so similar to what I'm getting.
So based upon that experience, perhaps she needs to contact her carrier?
I don't know, but it sounds reasonable! :)
 
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