Help Android browser switching phone to silent mode

[iris blu]

The browser turns on on its own and automatically switches the phone to silent mode.
I installed BlockSite to block the browser but that didn’t prevent the browser to turn on with a message that it was blocked and switched the phone to silent mode anyway.

This is the icon of the browser

 

[ocnbrze]

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

 

[iris blu]

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

The reason I know is because I’ve seen it happen. The browser turns on and the phone turns to silent mode immediately. The browser

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

i'm not sure i understand when you say that the browser turns on....on its own? what do you mean? what phone do you have? how do you know that the browser is the one muting your phone?

 

[iris blu]

one scenario:
The phone is not in use suddenly the browser pops up, it lights the phone screen and the silent icon appears.

I have heard of android phones turning automatically to silent mode but haven’t come across a solution.
I have a Blu Studio G phone.

 

[Trom]

Try this, go to settings > apps > browser > storage, clear all data, clear all cache. Sounds like you may have a rogue script running.

 

[ocnbrze]

weird....never heard of this. @Trom makes a great suggestion. but i would clear cache for the browser as well.

so there are two things you can also try if clearing cache does not work:

1. put the phone in safe mode. this will will not allow any third party apps to run. if it happens in safe mode then, something is wrong. it could be either a hardware issue or software and a factory reset might be needed. if nothing happens while in safe mode, then yes something was installed onto your phone to cause it. it could be a rogue app or something more nefarious.

2.factory reset. this should work as well, provided that this is a software issue and not hardware.