Help Warp Sequent connection problem

[firestorm31z]

hey all...

does anyone have the software that lets you download messages from the zte n861 warp sequent phone to the windows pc? or at least know where I can download it.

for whatever reason, zte removed the software from their website. so I can't download it. it broken links. however, recently, I checked again, this time I could find any trace of those phones for Boost Mobile.

I'm having connection problems with the phone; connection problems includes the wi-fi router as well. so, I think it has the diagnostic feature that can tell me what's going on with the phone.

 

[Dannydet]

https://m.gsmarena.com/zte_warp_sequent-5007.php
Running 4.04 Android is your biggest hurdle here.
Reboot your router.

 

[firestorm31z]

https://m.gsmarena.com/zte_warp_sequent-5007.php
Running 4.04 Android is your biggest hurdle here.
Reboot your router.

I figured it needs an android upgrade. as for rebooting the router, it has no effect, problem is the handshaking between the phone & the router. there's 2 ways to do it, and it would not handshake connect on those 2 methods in-spite of providing the correct passwords. I'm running ahead of my main problem.

its this. Got this phone in 2012. used it for 4 months, then started having billing problems with it. was going to try to fix it and then stopped using it. wasn't able to get back to it due to a death in the family in 2013 (my grandmother passed away).

In 2016, was finally able to get around it to, check it the phone. it was completely bricked. apparently a power surge from a black out bricked it somehow. couldn't turn it on no matter what. tried to hard reboot, didn't work. sent it to zte to get it fixed. I should have asked to check to make sure it was working properly.

in 2019, finally remembered the pin # to get onto my boost mobile account. was able to get a new number & emsi # as well. both of those old numbers was apparently wiped out when ZTE fixed it.

now the heart of the problem. it stays connected to the boost mobile network for maybe 2 minutes. the bar triangle bar is gray. it fluctuates between x to 4 bars. it will stay like that for 1 hour. then it starts trying to connect to the BM network. the bar triangle turns blue. bars starts fluctuating. evetunally the up/down arrows appear. gray at first then blue. its at this point I send text or make calls.

bluetooth works fine.

connection to the router is a problem.

think this is android software problem or a hardware problem with the phone. the BM support wasn't very useful.

 

[Dannydet]

At this point I'd opt for a new phone, even if you did fix the issue it wouldn't run very well if at all...
It's a 7 year old device...

 

[firestorm31z]

At this point I'd opt for a new phone, even if you did fix the issue it wouldn't run very well if at all...
It's a 7 year old device...

only used it for 4 months. get a new one? that sucks.

 

[mikedt]

hey all...

does anyone have the software that lets you download messages from the zte n861 warp sequent phone to the windows pc? or at least know where I can download it.

for whatever reason, zte removed the software from their website. so I can't download it. it broken links. however, recently, I checked again, this time I could find any trace of those phones for Boost Mobile.

I'm having connection problems with the phone; connection problems includes the wi-fi router as well. so, I think it has the diagnostic feature that can tell me what's going on with the phone.

ZTE PC Suite.
https://pcsuite.net/zte-pc-suite/
No idea if it supports your particular ZTE or not. I don't use Windows and I don't have a ZTE device.

 

[mikedt]

only used it for 4 months. get a new one? that sucks.

Android 4.0.4 is ancient, and is no longer supported by Google or ZTE. If there's no updates for a ZTE N861 Warp, you might be buying a new phone. That ZTE will still work as a basic phone, but it probably won't be able to do much in the way of apps and online.

 

[mikedt]

hey all...

does anyone have the software that lets you download messages from the zte n861 warp sequent phone to the windows pc? or at least know where I can download it.

for whatever reason, zte removed the software from their website. so I can't download it. it broken links. however, recently, I checked again, this time I could find any trace of those phones for Boost Mobile.

I'm having connection problems with the phone; connection problems includes the wi-fi router as well. so, I think it has the diagnostic feature that can tell me what's going on with the phone.

As for the "whatever reason", I believe ZTE was actually banned from the US by your government.
https://theoofy.com/13429/what-did-zte-do-to-get-banned-in-usa/

Good luck.

 

[firestorm31z]

As for the "whatever reason", I believe ZTE was actually banned from the US by your government.
https://theoofy.com/13429/what-did-zte-do-to-get-banned-in-usa/

Good luck.

I believe the ban was lifted.

https://www.theverge.com/2018/7/13/17565450/zte-trade-ban-lifted-us-commerce-department-trump

 

[firestorm31z]

ZTE PC Suite.
https://pcsuite.net/zte-pc-suite/
No idea if it supports your particular ZTE or not. I don't use Windows and I don't have a ZTE device.

I believe thats the one.

 

[mikedt]

I believe the ban was lifted.

https://www.theverge.com/2018/7/13/17565450/zte-trade-ban-lifted-us-commerce-department-trump

Perhaps ZTE lost interest in the US market anyway. I don't see many new ZTE devices at all these days, even here in China.

 

[bcrichster]

ZTE is pretty much done for in the US and the last OS/ROM made for that device was actually posted by me, Lol. But Yes, the phone is totally done as far as networks go. Plus the Warp Sequent was a 2G/3G (ONLY) phone and near everything has switched to LTE bands.. Which also means APN's have been changed around a ton in the last cpl years (speaking from exp) and your device is looking for stuff that basically don't exist anymore.. Sorry but yeah, time for a new device.

 

[firestorm31z]

I found this jan 2019 article. says boost mobile is discontinuing 3G service. they'll be going 4G.

https://www.prepaidphonenews.com/2019/01/boost-mobile-will-only-support-3g.html

why didn't boost mobile technicians tell me that!!!!! grrr.....

new phone? looks that way.

the only part that works is text and bluetooth. but it takes an 1 hr to transmit if the network connection is not available. I'd like to see the the wi fi working with the router, don't know what the issue is with that part.

 

[firestorm31z]

I'm able to get internet access thru the boost mobile network. go figure. time on that is about 15-20 minutes before I lose connection. its was downloading chrome from google play store at half way mark. its where its at before connection cut out.