Help Calls from a particular number is getting blocked

[Moumita Sengupta]

Hi guys..

Calls from a particular number is getting blocked in my device. That's my Mother's number, so no I haven't blocked that number obviously. I calked up my carrier (Vodafone) customer service; they were also unable to find any solution. Me too have combed each and every settings on my phone but couldn't find any solution. FYI my Mom doesn't use smartphone. Additionally I'm not getting any block notification on my phone. But she can hear my callertune ringing.
So any idea what's causing this whole problem? Pls help!

 

[ironass]

Hi guys..

Calls from a particular number is getting blocked in my device. That's my Mother's number, so no I haven't blocked that number obviously. I calked up my carrier (Vodafone) customer service; they were also unable to find any solution. Me too have combed each and every settings on my phone but couldn't find any solution. FYI my Mom doesn't use smartphone. Additionally I'm not getting any block notification on my phone. But she can hear my callertune ringing.
So any idea what's causing this whole problem? Pls help!

There are so many variables on this issue. For instance, does your mother or her carrier, withhold her number and is your phone set to block calls from unknown numbers? Have you set a special ringtone for your mother, which may not be working? The list goes on.

Possibly the best way to attempt to resolve this would be to delete your mother's contact details from your phone and reboot and then re-add her contact details and see if that helps.