Help Alert notifications aren't making the notification noise

[Peej4321]

There are two kinds of notifications: alert and silent. The difference is supposed to be that when you get an alert notification it makes the notification noise, and when you get a silent one it doesn't. But when I get alert notifications it doesn't make the noise.

 

[ocnbrze]

what phone do you have?

 

[Peej4321]

what phone do you have?

A Galaxy A21S and it runs Android 10.