Thank you that actually makes sense. I checked but my phone storage doesn't show "SAVE LOCATION" on that screen.
However I deleted a couple of the music files showing stored on the SD card, and it "freed space"
I have 190 "duplicate" music files and am not sure which one connects to my Amazon Music Prime Library. I am VERY confused at this point and could use some direct help. Is there a way to get tech support assistance online and/or by phone?
When you are using your online storage for (what I think is) music, it seems that it is downloading the file onto your device.
That is why you are getting copies of files that are also saved online.
Myself, I would suggest streaming your music when listening to it, and only storing music online that you really want to keep.
Music that you listen to everyday would serve you better if stored onto your device on an SD card (an external memory).
That way the card and its contents are transferable to other devices.
(Computer, a new phone, etc.)
Keeping your internal memory at or below a 70% threshold is a goal that is only met with due diligence on the part of the user.
Go through your apps, and ditch what you don't use or need.
Use a browser for social media, ie. Facebook, Instagram, Twitter, etc.
Delete the apps and just use the mobile site with your browser.
This can save a huge amount of space.
Do you play games on the device?
Use a firewall or an adblocker to pevent the games from showing ads.
The ads get downloaded for you to watch, but they do not get deleted automatically.
Sure, you will miss out on whatever digital trinkets they dangle in front of you to entice you to watch the ads, but so be it.
It's just a game.
The vast majority of people here, myself included, will tell you to delete any app that is a cleaner, booster, cooler, etc. or any security app.
They are not needed and don't do anything beneficial for the user.
The worst part is that they run all the time, show ads, and take up space on the device.
That being said, there are two 'cleaner' apps that I DO recommend to people.
One is pretty simple, and thorough.
I have older versions of Android, so I use the older, ad-free version of the app.
If you have Android 9 or newer, you will need the most recent updated version- and unfortunately it has ads.
But it does a great job, and it also includes a duplicate finder, which allows you to easilly find and delete duplicate files on your device.
App for Android 8 and below (no ads):
https://systweak-android-cleaner.en.uptodown.com/android/download/1633705
App for Android 9 and above (has ads):
https://systweak-android-cleaner.en.uptodown.com/android
The second app that I recommend is very thorough, but not quite as simple to use.
It only cleans junk files, and you need to be able to tell it the filepath to files that you don't want cleared.
If this is within your capabilities, this one is by far the best one I have seen.
The description of the app tells you important infomation that everyone should know about this type of app.
No ads, open source Android cleaner:
https://f-droid.org/en/packages/theredspy15.ltecleanerfoss/