Pixel 4a and FITBIT tracker compatability

[70mike]

Pixel 4a and Fitbit charge4tracker compatability.
Has anyone had success getting a Pixel 4a to work with the fitbit Charge4 tracker App? Fitbit support tells me they cannot help as the 4a is not yet on thier compatability list. I have read in other forums that others may of been successful. Thanks Mike

 

[codesplice]

That doesn't seem like a terribly exotic use case. What problems are you encountering?

 

[70mike]

I was in the process of buying the 4a phone , as my current phone is shot, and decided to give Fitbit support a call to make sure it was compatable. They stated that it was not, and most probably would have issues such as synching, and could give me no further information. So i have not bought the phone yet. Poking around the Internet, I have read of some partial success with gettiing the Fitbit working on the 4a. I was hoping to get more details from someone who actually has been using it on the 4a.. Otherwise I will have to go with a different phone.

 

[Hadron]

The trouble is that Fitbit are very slow updating their compatibility list, and so will often list phones that work perfectly well as "incompatible". And online support staff work from a script, so if the device isn't on their list there's a high risk of just getting a stock answer, whether it actually works or not.

So you are doing the right thing, trying to find out from someone who has actually used it. Unfortunately I don't have a 4a myself.

 

[codesplice]

I've got a 4a but not a Fitbit Charge 4. My wife uses an older Fitbit Charge with her Pixel 3 without any issues though.

 

[70mike]

curious, I know you said you don't have the charge4 on the 4a, but do you have any Fitbit working on the 4a? Thanks

 

[codesplice]

curious, I know you said you don't have the charge4 on the 4a, but do you have any Fitbit working on the 4a? Thanks

No, I'm afraid not. I only use Wear OS.