Phone continually reverting to previous settings?

[dimsumfan]

For the past few weeks, my 6T is doing strange things when I leave my home and without doing anything...just with the phone in my pocket. Any and all of these in various combinations: The flashlight comes on. The phone goes into airplane mode. Alarm clock is set. NFC is set. Data is turned off. Today, I got an emergency alert message that I had previously received last June.

Otherwise, I see no sign of lost data, and the date/time seem to be correct.

Any clue as to what's going on?

Thanks.

 

[ironass]

For the past few weeks, my 6T is doing strange things when I leave my home and without doing anything...just with the phone in my pocket. Any and all of these in various combinations: The flashlight comes on. The phone goes into airplane mode. Alarm clock is set. NFC is set. Data is turned off. Today, I got an emergency alert message that I had previously received last June.

Otherwise, I see no sign of lost data, and the date/time seem to be correct.

Any clue as to what's going on?

Thanks.

Hi! Sorry to hear your having issues on your OnePlus 6T.

Which model do you have, the global model or the T-Mobile (USA) carrier minority variant?

Also, what firmware are you running... go to...

Settings > About phone > OxygenOS version???

 

[dimsumfan]

Hi! Sorry to hear your having issues on your OnePlus 6T.

Which model do you have, the global model or the T-Mobile (USA) carrier minority variant?

Also, what firmware are you running... go to...

Settings > About phone > OxygenOS version???

Thanks, ironass. I have the T-Mobile version, currently running OxygenOS 10.3.8.

 

[ocnbrze]

Thanks, ironass. I have the T-Mobile version, currently running OxygenOS 10.3.8.

did this just started? was it after an update? you might want to consider doing a factory reset.

 

[dimsumfan]

did this just started? was it after an update? you might want to consider doing a factory reset.

Yes, started recently, maybe 2-3 weeks ago. I've been thinking of a factory reset as one of my last options. I'd lose everything stored on the phone with a reset, right?

 

[ocnbrze]

Yes, started recently, maybe 2-3 weeks ago. I've been thinking of a factory reset as one of my last options. I'd lose everything stored on the phone with a reset, right?

yep data will be lost so back up accordingly.