Help E:unable to rename file /cache/update.zip: Cross-device link

[Fredtt686]

The device is ASUS FonePad 7 ME175CG
My computer can run in ubuntu and win7/win10
Because the tablet can't update its firmware, I have to update it manually
I downloaded some official update packages, rename it as "update.zip" and run "fastboot flash update update.zip"
But... After sending the ota update file ,I got a error message: E:unable to rename file /cache/update.zip: Cross-device link
I have no idea on this kind of issue..

 

[ocnbrze]

can you take a screenshot of the fastboot commands and post it here?

 

[Fredtt686]

2021-03-07 11-53-40 的螢幕擷圖

• Fredtt686
• Mar 6, 2021

Fastboot Commands (Asus K00Z)

OK, here it is.
Btw I'm able to root this device by fastboot flash update command. But idk if it is helpful, thanks

 

[ocnbrze]

sorry my linux is not very good......

where are you getting the firmware update for your tablet? and why can't you update the device, the normal way? which files are you renaming?

 

[Fredtt686]

sorry my linux is not very good......

where are you getting the firmware update for your tablet? and why can't you update the device, the normal way? which files are you renaming?

It's ok i can explain those commands:
First, I erase the cache partition by fastboot
Then, I flashed a update file from asus offical website.
After I received a error message, I tried to rename the package to update.zip by mv command
Next, I flashed again, same error.
the last command is... "I'm yelling"

The firmware update is downloaded form the asus offical website, the correct version of this tablet(ME175CG_TW)
And the normal way should be update from the "software update" built-in system app but it failed at connecting to the server. So I can only update it from fastboot I guess.
I apologize for the mistake by calling it "me152cg", my fault

 

[ocnbrze]

It's ok i can explain those commands:
First, I erase the cache partition by fastboot
Then, I flashed a update file from asus offical website.
After I received a error message, I tried to rename the package to update.zip by mv command
Next, I flashed again, same error.
the last command is... "I'm yelling"

The firmware update is downloaded form the asus offical website, the correct version of this tablet(ME175CG_TW)
And the normal way should be update from the "software update" built-in system app but it failed at connecting to the server. So I can only update it from fastboot I guess.
I apologize for the mistake by calling it "me152cg", my fault

no i get it. i am just not very good at troubleshooting with linux.

the last command is... "I'm yelling

LOL i kind of figured that.

sorry i can't troubleshoot with linux,

but have you tried this?
https://www.asus.com/us/support/FAQ/1009748

 

[Fredtt686]

Yeah... Already tried.
Not working for me.

And sorry for the long delay

 

[ocnbrze]

Yeah... Already tried.
Not working for me.

And sorry for the long delay

just curious why it did not work for you?

 

[Fredtt686]

I guess it's because of the android version
The only way might be flashing this...