Basic admin password?

[Jim Robson]

Please don't ask why I did this.

I did a factory reset and then let the battery go down to the bottom.
Now I'm locked out by a low level password request. I know that it's not one that I ever set up.

It's got to be a hardware password because it's not getting even close to the Operating System.

If anyone knows of a back-door password that will get me in, please share. Thanks, Jim

Moto G5 Plus

 

[Dannydet]

No such thing.
You just need your Gmail account credentials

 

[ocnbrze]

Please don't ask why I did this.

I did a factory reset and then let the battery go down to the bottom.
Now I'm locked out by a low level password request. I know that it's not one that I ever set up.

It's got to be a hardware password because it's not getting even close to the Operating System.

If anyone knows of a back-door password that will get me in, please share. Thanks, Jim

Moto G5 Plus

yeah i'm not sure what you are talking about. if you let battery die after a factory reset then upon rebooting you just need to resign in with your google acct info.

and just to be sure you did a hard reset using some combo of power and volume buttons, correct? if you did a hard reset then yes it will trip FRP (factory reset protection) and you will need to enter your google acct info.

as @Dannydet suggested there is no such thing as a low level password. is there a way you can take a photo of what is showing on your screen?