Plzzz HELP my phone remove all whatsapp chat

[Aeidarous123]

3 days back , the storage was full and suddenly the whstsapp vanished no cgat history . I went to settinv then chat then last back up it was 2018 eventhough wahats is make backup everyday at 2am then i press Backup it gives me 15 GB to be uploaded to my google drive it takes one day to finish .

Now last backup is updated and give me 11 GB
I reinstall whatsapp in a different phone and tried to restore the 11GB backup from google drive . It give me a message " unable to restore chat from this backup plz skip or get from previous version .

I hold everything to see how you can help me .

All my work in these chat history . Plz hell me how can get my whatsapp back nd i will pay to the one who can help .

Plz help me

 

[mikedt]

Can't really help you with Google Drive, as I don't really use it much, apart from occasionally sharing lesson materials and Chinese device ROMs sometimes.

You're using a Samsung Note8? But FWIW last week i did use Samsung Smart Switch to transfer apps and data from a Huawei Mate10 phone to a new Samsung Galaxy Note20 Ultra, and that did copy over all my WhatsApp content as well.

 

[Six dots Software]

I agree. We can't verify the backup quality. It may be corrupt, we have no idea. The best thing to do is to ask WhatsApp about it.

 

[ocnbrze]

i will second samsung's smart switch as well. have you tried it? never used google drive to backup data from my phone. smart switch does it all.

 

[Hadron]

Can you not manually copy the backup files from your older phone (the WhatsApp chat backup plus the WhatsApp/media folder) to the new phone and restore there? It may take a little fiddling to get the media right, but it's possible - I've not done it, but my brother did when he last changed phones.

 

[Aeidarous123]

Can you not manually copy the backup files from your older phone (the WhatsApp chat backup plus the WhatsApp/media folder) to the new phone and restore there? It may take a little fiddling to get the media right, but it's possible - I've not done it, but my brother did when he last changed phones.

I didnt do that still last backup showing 11GB of last backup in my google drive .
Is this 11GB is my whatsapp files containing all msgs?

 

[Aeidarous123]

i will second samsung's smart switch as well. have you tried it? never used google drive to backup data from my phone. smart switch does it all.

No i didnt try it . Will it help if do?