Moved ATT to T-Mob number messed up

[MikadoWu]

About 2 weeks ago I moved from ATT to T-Mobile. T-Mobile set me up on Temporary numbers as they ported my number across from ATT, it took about 24 hours. However, several of my text messages are still going to the destination with the temporary number, number with my ported Main number. I have also ben told that some people have not been able to text me back.

My Son and I both have Pixel 4a and I moved him over with me. Sometimes he can not even call me on his cell.

Could the Temporary number be stuck in my phone or is this a system issue?

 

[Dannydet]

This is an issue with your carrier, nothing you can do on your end.

 

[ocnbrze]

About 2 weeks ago I moved from ATT to T-Mobile. T-Mobile set me up on Temporary numbers as they ported my number across from ATT, it took about 24 hours. However, several of my text messages are still going to the destination with the temporary number, number with my ported Main number. I have also ben told that some people have not been able to text me back.

My Son and I both have Pixel 4a and I moved him over with me. Sometimes he can not even call me on his cell.

Could the Temporary number be stuck in my phone or is this a system issue?

yep as @Dannydet suggested you will need to call your carrier. i had a similar issue going from Sprint to Verizon. I had to call Sprint and they were able to get everything straightened out. there is nothing you can do really.

 

[puppykickr]

You very well may regret switching from AT&T to T-Mobile.

I cannot even imagine doing so.

I have both, and T-Mobile is by far the absolute worst cellular provider I have ever seen, and I have used cellphones since 2001.
T-Mobile is as bad or worse than what was out there back then.

 

[MikadoWu]

This is an issue with your carrier, nothing you can do on your end.

yep as @Dannydet suggested you will need to call your carrier. i had a similar issue going from Sprint to Verizon. I had to call Sprint and they were able to get everything straightened out. there is nothing you can do really.

Thank you both for your Help. I actually Worked at WorldCom, Nextel, then Sprint before leaving the industry. We never add these issues with the OLD stuff. Had T-Mobile re-provision my phone for 3rd time, yesterday. Knock on Wood, it has been good since 5PM.

 

[MikadoWu]

You very well may regret switching from AT&T to T-Mobile.

I cannot even imagine doing so.

I have both, and T-Mobile is by far the absolute worst cellular provider I have ever seen, and I have used cellphones since 2001.
T-Mobile is as bad or worse than what was out there back then.

Opinions very, but not helpful to the topic at hand. I worked near Disney World, Coverage is Not and issue for any carrier.

So far, yes, the T-Mobile network is a little slower, but the Technical Support Staff I have spoken have been Extremely Polite and Helpful. I give them a 9/10, where ATT at best would get a 6/10 and have had many 1/10 calls.

 

[puppykickr]

Opinions very, but not helpful to the topic at hand. I worked near Disney World, Coverage is Not and issue for any carrier.

So far, yes, the T-Mobile network is a little slower, but the Technical Support Staff I have spoken have been Extremely Polite and Helpful. I give them a 9/10, where ATT at best would get a 6/10 and have had many 1/10 calls.

T-Mobile is known to be the absolute worst.
I had no choice, as I was a Sprint customer.

Service went from great to non-existant.

My phone only works when I am at work, where I cannot use it.

The 'customer service' is laughable, as nobody that answers the phone speaks English as a native tongue- and the only English they can speak is written on a script provided to them by the company.

 

[MikadoWu]

T-Mobile is known to be the absolute worst.
I had no choice, as I was a Sprint customer.

Service went from great to non-existent.

My phone only works when I am at work, where I cannot use it.

The 'customer service' is laughable, as nobody that answers the phone speaks English as a native tongue- and the only English they can speak is written on a script provided to them by the company.

Not sure what you are doing, but I talked last week to a young lady in Tampa. She had actually remembered talking with my Daughter a few days earlier. I spoke with another lady from Tampa this morning, then passed me to a Tier 2 Rep in her office for no other reason then for me to talk shop about new tech. Since I live in the Central FL area, we had a nice Convo about good and bad spots, their 4G and 5G tower, we both had a good time for almost 30 minutes. She actually Understood CDMA Technology which is what I worked on before leaving the industry.

Try calling them around 730-8:30 eastern time. ITs dead in thier office.

 

[puppykickr]

CDMA is a dead technology, and it was outdated even 20 years ago.

Why Verizon insisted on keeping it was anybody's guess- but TDMA has always been better.
GMS is basically modern TDMA.

As it is, T-Mobile took a perfectly good provider (Sprint) and made the entire workings nonfunctional.

I am constantly begging for wi-fi passwords and I have to use a VoIP app just to text and make calls.
It is embarrassing to even tell people why my phone doesn't work.
They hear T-Mobile, and I get laughed at.
Meanwhile, I have to look for free public wi-fi everywhere I go if I want to make a call.
PayPhones were superior to anything that T-Mobile ever has or ever will do.

I really don't know what the cellular service (if you can call it that) is for, because it never works long enough for me to use it.

It's not my phone, as I have used three different phones since April of this year- when T-Mobile forced Sprint customers onto their worthless system.

I went 3 months without a working phone, and when they did send me a free (junk) one, stupid T-Mobile kept saying that it was incompatible with their system.

Trying to explain that they sent me a device that they claim is incompatible with their own system to a person that speaks English only from a script was infuriating.

The absolute most incompetent cellular 'provider' on Earth.

 

[puppykickr]

https://m.gsmarena.com/newscomm-46157.php