Why does my eBay app notification only sound when I open it? It's pointless as it used to sound perf

[Gobshyte]

Why does my eBay app notification only sound when I open it?
It's pointless as it used to sound perfectly on all my other phones. Do you use the eBay app and du you get notifications even when the so is closed?

 

[ocnbrze]

Why does my eBay app notification only sound when I open it?
It's pointless as it used to sound perfectly on all my other phones. Do you use the eBay app and du you get notifications even when the so is closed?

what phone do you have? try clearing cache and data for the app. or maybe try uninstalling and re-installing the app.