Is 1 dead pixel acceptable?

[TheTrueSpin]

Crikey... My poor Desire appears to have 1 dead pixel. I can't see any others. Would you accept this? I am tempted to take it back and get a replacement, but I am worried that the replacement might have more?

I have always been unlucky with dead pixels...

 

[Kelmar]

IMO, it's acceptable.

 

[czechplastik]

IMO, it's acceptable.

Agreed, and you would probably have a hard time getting it replaced under warranty, pixels are usual mentioned somewhere.

 

[Zesty2k]

if you've had the phone less that 28days, you're consumer rights will allow you to have an exchange. I'd take it back personally. Its not like its 12months old

 

[celticone]

if you've had the phone less that 28days, you're consumer rights will allow you to have an exchange. I'd take it back personally. Its not like its 12months old

Yep, you pays a lot of money for it, if it's brand new then get it replaced.

 

[mr.hachi]

I've got a single dead pixel too, it didn't arrive that way (that I noticed anyway) I do find that dead pixels come and go though, the monitor I am currently using has one that sticks to blue every now and again.

Unless it is a constant annoyance I wouldn't really worry. Half the time I don't even notice, it will play on your mind a bit you will soon forget about it and it won't be an issue at all.

 

[Zesty2k]

Unless it is a constant annoyance I wouldn't really worry. Half the time I don't even notice, it will play on your mind a bit you will soon forget about it and it won't be an issue at all.

Out of interest, if you had just bought a big ass expensive TV, would that be your decision too? just trying to understand why you would choose to put up with it rather than replace faulty goods

 

[TheTrueSpin]

I am tempted to take it back.. but I might end up with more

 

[tomq]

i took a ds lite back after 10months as it had 2 dead pixels, they had always been there i just wanted a new ds again lol. then that one broke after 9months and i got another new ds. anyway it depends where there are and how annoying they are. as i have one on my psp in corner and its never bothered me

 

[Nickg]

Vodafone replaced my desire with 1 dead pixel without any issues whilst it was in its 28 day period.

 

[TheTrueSpin]

UPDATE

I took it back to the shop and they swapped it for a new one. The guy turned the new one on in store and I got to have a good look and, as far as I could tell, there were no dead pixels. That said, there could be one hiding.

Anyway, does it matter he turned it on in store before charging. The quick start guide makes a point of charging the phone for at least 3 hours before turning it on?

I was quite impressed with the battery life of my old phone to be honest. I played with it none stop for about 6 - 8 hours and it still had 20% battery left - that was with brightness on full, wifi and gps on and loads of games and browsing. Impressed. Hopefully new one will be just as good.

 

[MatthewHinton]

I have found a dead pixel after over a month of having the phone. Im not sure if it has been there since the phone arrived and I only just noticed it or if it happened recently. I'm under contract with Vodafone UK. Should I bother trying to get a replacement?

 

[mr.hachi]

I got my phone 3 weeks ago and I think it developed a dead pixel about 2 weeks after getting it, I got mine from CFW and sent them an email this morning to see what they would do about it.

You got nothing to lose by asking.

 

[wellibob]

Dead pixels on a the desire is not acceptable. Its a bit different on a 24" monitor, or on a 42" HDTV. I cant say this is common , but if it was mine, or happened to me, i kick up the biggest stink ever, and demand its fixed or replaced.

 

[TheTrueSpin]

Mine had a dead pixel, but i noticed it on the first day. Straight back to the shop and got a replacement which, as far as I can tell (and I have looked) has no dead pixels.

That said, if i had had the phone for a few months and then i noticed one, I would probably not be that worried as you can hardly see it... but for a new phone that cost

 

[TheTrueSpin]

Just to add, it has probably been there since you got the phone but you just didn't notice. I don't think dead pixels just suddenly appear.

Is is dead (black) or stuck (normally white)

 

[gibbs1984]

Excuse my ignorance but what is a dead pixel?

I assume it means that the pixel doesn't show but how do you know as the pixel must be really small.

 

[TheTrueSpin]

Excuse my ignorance but what is a dead pixel?

I assume it means that the pixel doesn't show but how do you know as the pixel must be really small.

A dead pixel is just that, a pixel that does not light up. So, if you had a white screen, you would see a little black dot. A stuck pixel (which is sometimes confused with a dead pixel) is a pixel that is stuck on, so if you looked at a black screen there would (normally) be a white(ish) dot.

Stuck pixels can sometimes be fixed or fix themselves, but a dead pixel is dead forever.

You are right, dead pixels are very very small, especially on the Desire, and most people would never notice. However, once you know it is there you cannot stop looking at it and it drives some people CRAZZZYYY!!!

 

[MatthewHinton]

I think it may be a stuck pixel it shows as red on white. I cannot see It on a black background. I'll leave It to see how it develops.

 

[Nodders]

No idea if this works for phones, but for TFTs and laptops you can sometimes get rid of a dead pixel by carefully massaging the area it is in - note the carefully.

 

[mr.hachi]

No idea if this works for phones, but for TFTs and laptops you can sometimes get rid of a dead pixel by carefully massaging the area it is in - note the carefully.

That does work sometimes, I've got a one that is stuck on my monitor that comes and goes, it seems to be gone at the moment.

Regarding the one on my phone it doesn't bother me at all really, unless I plan to sell it on but at this moment in time I can't possibly even think of selling it (maybe donate a kidney, but not going to sell my Desire )

I did get an answer back from CFW but it seems a lot of hassle, plus I finally got my phone looking and acting how I like.

 

[TheTrueSpin]

Just to clarify, you cannot fix a dead pixel, only a stuck pixel. Sometimes stuck pixels fix themselves over time or you can get programs that flash random colours very quickly in order to try and un stick pixels.

Dead pixels (black) are dead forever.

Yours sounds like a stuck pixel as it has some colour. It may well vanish on its own. However, no one will ever notice it apart from you.

Like I said, most people wouldn't even realise they had one. I bet there are literally millions of people out there with dead pixels on their TV, phone, laptop etc and they have never noticed - its a personal thing

 

[gibbs1984]

A dead pixel is just that, a pixel that does not light up. So, if you had a white screen, you would see a little black dot. A stuck pixel (which is sometimes confused with a dead pixel) is a pixel that is stuck on, so if you looked at a black screen there would (normally) be a white(ish) dot.

Stuck pixels can sometimes be fixed or fix themselves, but a dead pixel is dead forever.

You are right, dead pixels are very very small, especially on the Desire, and most people would never notice. However, once you know it is there you cannot stop looking at it and it drives some people CRAZZZYYY!!!

Cheers

 

[1208]

sorry to bump this old thread but is there a program/app for the Desire to fix Stuck Pixels? like you can with some monitors?

Still actually waiting for my Desire to arrive so if I have a stuck one or two it'd be handy to know in advance before grilling Vodafone!
cheers