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Can you get Verizon or BB to waive activation fee?

Attackcenter

Newbie
Nov 4, 2009
19
0
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Is there any way that you can get them to waive your activation fee for a new line? I'm purchasing my Droid at Best Buy.

I just jumped ship from sprint. At Sprint you normally could call CS and eventually get them to waive your Activation Fee. Other times when the phone CS didn't work, usually we could just e-mail CS and they would waive your activation fee.

I was told however that Verizon are very strict with their Activation fee.
 
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Is there any way that you can get them to waive your activation fee for a new line? I'm purchasing my Droid at Best Buy.

I just jumped ship from sprint. At Sprint you normally could call CS and eventually get them to waive your Activation Fee. Other times when the phone CS didn't work, usually we could just e-mail CS and they would waive your activation fee.

I was told however that Verizon are very strict with their Activation fee.

Its money out of their pocket. I doubt they will. I also read that they won't pay you cancellation fee for your previous provider, although that should be pretty obvious.
 
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Thats why you order online. I was told by Verizon CS last week that for the month of November all weekend (Fri-Sun) there are no activation fees for online orders. You also get "rebate" AUTOMATICALLY and don't have to wait for the mail-in debit card. For those two reasons, I will be ordering mine online. I was told if you order before noon EST, they can guarantee that you have the order no later than Wednesday. That being said you can also spend $20 for overnight shipping. I would personally rather spend $20 for overnight, than activation fees and have to wait upwards of 6 weeks to get my $100 rebate.

Just an option for you :)

ETA: order before noon FRIDAY ;)
 
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There was a special promotion at the verizon web site. The promotion was last week when i made a new contract it was saying free activation on every phone Frieday to Monday.The same promotion was happeing last week. I advice if you check the web site on frieday or the weekend it might still be going on. It also said free shipping too.
 
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subscribed.gif
Is there any way that you can get them to waive your activation fee for a new line? I'm purchasing my Droid at Best Buy.

I just jumped ship from sprint. At Sprint you normally could call CS and eventually get them to waive your Activation Fee. Other times when the phone CS didn't work, usually we could just e-mail CS and they would waive your activation fee.

I was told however that Verizon are very strict with their Activation fee.

GOOD NEWS! The answer to your question is YES! I just called both our local stores, one franchised, and one corporate, after talking to the managers, and acting as a new customer to verizon who was interested in the droid, I was able to get both of them to void my activation fee :) To be honest, just tell them your going to be getting the droid, not that your thinking about it, and my result was that it took little to no effort on the convincing side of things, so it should be just as easy for you :)

Goodluck!
 
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@Togalive: Thanks for the effort, appreciate it.

I'm wondering though. I noticed that Verizon Franchise and Corporate was willing to wave the activation fee probably because your new and willing to purchase the Droid.

I am going to be purchasing the Droid from Best Buy. I wonder if I could get BB to do it. Further, if Best Buy won't do it, then It may make it difficult to ask a franchise or corporate to do it, since they don't have any incentive since I've already bought the phone and signed a contract.

What do you think?
 
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@AndroidNewby:

That sounds great. I wondering though. I noticed that the Best Buy Mobile site and the Wirefly site looks the same, as if it is the same place. I noticed at Wirefly that they do charge a activation fee. Also, am wondering if they thought you were a regular or a new customer.

I'm thinking it could be one of these three things:

1. This could be a promotion that Best Buy has that there is no activation fee.

2. It could be a part of the promotion that Verizon has when you make a purchase on Friday through the weekend.

3. The Best Buy employee that you spoke to didn't know what they were talking about

Did you talk to a regular Best Buy employee or someone from the Best Buy Mobile department?

AC
 
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Id also like to know if you could convince them to waive it at BB.... I want to get it there because of the instant rebate. Any experience with this, do they have the authority to do that?
I just called my BB cell phone department and asked if I would pay an activation fee of $35 and he asked if I already had a Verizon account. Since I have a Verizon account there is no activation fee.

He said that an $18 upgrade fee will appear on the bill, but his manager was listening in and corrected him, saying, there is no upgrade fee on the Droid.

I asked and he said I'll be paying sales tax on the full retail price $559 * 9.25% = $51.71 Sunnyvale, Santa Clara, California sales tax. Isn't 9.25% insane?

I expect if you're new to Verizon you will pay for the work to sign you up and run the credit check, etc. The way he said "will appear on the bill," led me to think that it is automatic and may be a fee that VZW charges BB.
 
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@Togalive: Thanks for the effort, appreciate it.

I'm wondering though. I noticed that Verizon Franchise and Corporate was willing to wave the activation fee probably because your new and willing to purchase the Droid.

I am going to be purchasing the Droid from Best Buy. I wonder if I could get BB to do it. Further, if Best Buy won't do it, then It may make it difficult to ask a franchise or corporate to do it, since they don't have any incentive since I've already bought the phone and signed a contract.

What do you think?

I am actually a very long-time verizon customer, I was just posing as one over the phone.

The best way is just to ask for the manager, and talk to them, It cant hurt. yeah I would agree that the store, whether franchise or corporate would not want to waive your fee if you didnt buy it with them. Moral of the story, use your buying power involved with the purchase of the phone to convince the manager to void the fee, its alot easier then most make it out to be, especially at verizon stores.
 
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I asked and he said I'll be paying sales tax on the full retail price $559 * 9.25% = $51.71 Sunnyvale, Santa Clara, California sales tax. Isn't 9.25% insane?

Thanks for that...I have been wondering...So I can plan on paying $250ish next week when I get mine (Best Buy)...I live in Socal, and our tax rate is the same or very similar...
 
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I just called my BB cell phone department and asked if I would pay an activation fee of $35 and he asked if I already had a Verizon account. Since I have a Verizon account there is no activation fee.

He said that an $18 upgrade fee will appear on the bill, but his manager was listening in and corrected him, saying, there is no upgrade fee on the Droid.

I asked and he said I'll be paying sales tax on the full retail price $559 * 9.25% = $51.71 Sunnyvale, Santa Clara, California sales tax. Isn't 9.25% insane?

I expect if you're new to Verizon you will pay for the work to sign you up and run the credit check, etc. The way he said "will appear on the bill," led me to think that it is automatic and may be a fee that VZW charges BB.

Boooo. they should be waiving the fee to encourage me to sign up with their expensive network :mad:
 
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Boooo. they should be waiving the fee to encourage me to sign up with their expensive network :mad:
Try ordering over the phone. I've always found them very accommodating.
your script writer said:
Hi, I'd like to buy a Droid...

I love those ads...

My friends rave about your network and support...

Do I have to get a rebate, I'm awful at submitting those forms?

I'd like you to wave my setup fee, is there a way I can get that as a new customer?
Be charming! no frowny faces! They can hear that over the phone.
 
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Boooo. they should be waiving the fee to encourage me to sign up with their expensive network :mad:

exactly. i wonder if you tell them that you're looking for a new phone company, and trying to decide between getting a droid with verizon or an iphone or cliq with att or tmobile, if they would waive the activation fee to draw you in. that might be my course of action....
 
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exactly. i wonder if you tell them that you're looking for a new phone company, and trying to decide between getting a droid with verizon or an iphone or cliq with att or tmobile, if they would waive the activation fee to draw you in. that might be my course of action....

Problem is I want to get it at best buy so I can get the rebate.... although the Best Buy Im going to doesnt carry Sprint phones so maybe I can use that as leverage
 
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