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Help Dumb Question about gmail

You won't need the hard reset most of the time, however your contacts are probably synced to the gmail account and removing the sync partnership will remove your contacts so it's not the best idea unless you know the username/password of the gmail account already on the phone, if you do you can get them back easily online with an export/import if you don't go to a store ask them to back up the contacts and then remove the account.
 
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