disconnects from internet

[huffman6977]

my hero disconnects from the internet at least twice a day. called sprint and said to update my profile. i shouldn't have to do that all the time. anyone else having this problem? is it worth it to switch to the samsung moment?

 

[DonB]

You should not have to update everytime, once in a while should solve your issue

my hero disconnects from the internet at least twice a day. called sprint and said to update my profile. i shouldn't have to do that all the time. anyone else having this problem? is it worth it to switch to the samsung moment?

 

[LBPHeretic]

I recommend adding the HTC Mobile Data widget onto one of your home screens. If I ever lose my data connection I just toggle this on and off and it usually comes back.

Thankfully I have not had to do this often though. I hope this helps you out.

 

[tatonka_Hero]

I recommend adding the HTC Mobile Data widget onto one of your home screens. If I ever lose my data connection I just toggle this on and off and it usually comes back.

Thankfully I have not had to do this often though. I hope this helps you out.

this.

And the Moment has similar (if not worse) lockouts. It occasionally locks you out of the network completely and requires a reboot to get back to the network

 

[paulgl26]

I recommend adding the HTC Mobile Data widget onto one of your home screens. If I ever lose my data connection I just toggle this on and off and it usually comes back.

Thankfully I have not had to do this often though. I hope this helps you out.

where can i find the widget?
thx

 

[330D]

where can i find the widget?
thx

Long press the screen you want it on, select widget, select settings, select mobile network.

 

[huffman6977]

Long press the screen you want it on, select widget, select settings, select mobile network.

i added it and will see what happens. is this an android problem or an htc problem? and would it be worth going to the moment? i want the new evo but my wife would kill me if i spent any more on a phone. i'm in my 30 day trial period

 

[330D]

i added it and will see what happens. is this an android problem or an htc problem? and would it be worth going to the moment? i want the new evo but my wife would kill me if i spent any more on a phone. i'm in my 30 day trial period

The only time I tried a moment was for like 5 min. when I got the hero. I didn't like the size or the keyboard. If you want one, get it but I think it has way worse issues than the hero, for some people. The hero is a good phone. If it is a hardware issue, take it back and tell them you're not leaving till they give you a new one. They don't want to lose a brand new customer....


Oh and LOL on the wife killing you... Mine can't believe my fascination with my phone. She would be mad as hell if I tried to get a new one...