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Did anyone who bought their incredible at best buy

Ahh I've been a VZW customer for a long time, maybe that's why I didn't have to pay it. This was my first time buying my phone at bestbuy, so I was asking the rep what the advantages were, and I *thought* he mentioned something about not paying any "fees". I didn't really know what he was talking about - perhaps he was referring to the activation fee? Maybe you could have gotten them to waive it?

In my experience with any company, "activation", "installation", and other such fees are all BS. You can almost always get them to waive it. Especially if you're a new customer. They'd much rather have your two year contract than your 35 bucks!
 
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I did annual upgraded at Best Buy, and he actually said he would take off the activation while we were chatting... So I guess on upgrades you can be charged. As Jryan said, activation fees are pretty much BS, esp since with most mobile companies you can do it yourself for free by calling the automated system or doing it online... If you really persistent I am sure you can get someone to take off the activation fee for you if it matters that much. Good luck.
 
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I did annual upgraded at Best Buy, and he actually said he would take off the activation while we were chatting... So I guess on upgrades you can be charged. As Jryan said, activation fees are pretty much BS, esp since with most mobile companies you can do it yourself for free by calling the automated system or doing it online... If you really persistent I am sure you can get someone to take off the activation fee for you if it matters that much. Good luck.

$35 Activation fee is only for new lines of service. They are usually waived when purchasing online. There is also a $20 early upgrade fee associated with annual upgrade that is usually waived online.

PS, I make all my purchases online ;)
 
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Get their activation fee waived from verizon? i gave them a call and they said they couldn't waive it because i bought it from a third-party vendor.


The same thing happened to me. I called Verizon to tell them that Best Buy agreed to waive the activation fee but noted they couldn't because I purchased it from Best Buy.

The manager at Best Buy promised me it would be waived. I called him last week and he hasn't returned my call yet.

I'll be calling him again today.
 
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$35 Activation fee is only for new lines of service. They are usually waived when purchasing online. There is also a $20 early upgrade fee associated with annual upgrade that is usually waived online.

PS, I make all my purchases online ;)

I would have bought online too, but you know backorders and such.. I want stuff I buy in a reasonable amount of time, not 4-5 weeks later. :(
 
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Best Buy is a fine store why would you not shop there?

Going to Best Buy is 10X better than going to the Verizon store itself to get a phone.

I just went to a Verizon store 1 month ago for a tech issue, I had to wait on a long line and the girl knew less about the phone than me. She was so clueless I would never go back into a Verizon store looking for help again.



As for the original thread topic yes BB charged the $35 activation fee but I called Verizon right after and they waived it. Just call Verizon.
 
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