EVo unresponsive screen (phone must be held)

[adseguy]

Wow, Engadget caught this. I definitely have noticed this since I have my phone on the desk half the time and I get angry that I can't pull down the notification bar and so I grab it and it works. Try it out. Great to know now so all I have to do is hold it.

HTC EVO 4G and Droid Incredible suffering from unresponsive screen issues -- Engadget

http://www.youtube.com/watch?v=l8U2amlgb1M&feature=player_embedded

http://www.youtube.com/watch?v=PQRgT3gtmsI&feature=player_embedded

 

[emac]

Yet another Evo issue that I don't have with my phone. I must be one of the lucky ones not to have any of these problems.

 

[adseguy]

Yet another Evo issue that I don't have with my phone. I must be one of the lucky ones not to have any of these problems.

Really? I can reproduce this almost every time. Kinda cool actually lol. doesn't bother me too much since I like to hold my phone when I use it, but I had no idea grounding through your hand was almost necessary....crazy

 

[Droidone]

I am happy to say that I don't have any of the issues that have been coming up. I have no screen seperation and I don't have this issue above. I use my phone while it's on the couch all the time and it always registers touch. I hope I can say this a couple months from now

 

[neodorian]

Nope. Just tried it and it works fine. Sounds like there truly are some bad units out there but so far I don't have any of these issues outside of a tiny sliver of light at the bottom if I look at just the right angle when the buttons are lit.

Either way, if it turns out that I have one of these manufacturing defects, I will just swap it out within the year when they pop up. I kept my last phone as a backup for a reason. Such is life.

 

[BigHAZE]

Probably an invisible shield issue. I don't have a screen protector and mine works perfectly fine whether I am holding my phone or not. One more reason that I am glad that I don't have a screen protector if that's true.

Emac, are you using a screen protector with your EVO?

 

[tx_brandon]

Now I thank god I didnt grab an EVO at launch. Im going to hold off until all of this 30fps lock, wacky wi-fi signal, grounding, screen separation crap gets fixed.

 

[edlex]

Now I thank god I didnt grab an EVO at launch. Im going to hold off until all of this 30fps lock, wacky wi-fi signal, grounding, screen separation crap gets fixed.

Yea it's been real tough waiting too but after everything I read after the pre launch (I was one of the lucky ones with a good pre) I won't ever buy the early batch of a new phone. The lack of availability on sprint.com has made it an easier wait but I'm getting very antsy. You would think by now they would have tweaked their lines to improve quality? Or is it still too soon?

 

[clambert1273]

no issues with mine either... I have the super phone

 

[neoshi]

Sigh. I told myself I should have waited too but at the rate that HTC fixes things (roughly a year), another phone will come out (which is not bad either). Add the fact that my girl wanted to get me a bday present... not sure if I should just return it since I haven't opened it except for the manuals package.

 

[84guy]

my evo screen works fine without holding it. altho my hero screen didn't

 

[laredo7mm]

http://androidforums.com/support-tr...d-various-locations-have-grounding-issue.html

 

[Dreamliner]

Yeah, I have this issue as well.

 

[edlex]

Sigh. I told myself I should have waited too but at the rate that HTC fixes things (roughly a year), another phone will come out (which is not bad either). Add the fact that my girl wanted to get me a bday present... not sure if I should just return it since I haven't opened it except for the manuals package.

Well you have 30 days to return it so I would run a complete check of it and see if you have any issues or not. What do you have to lose?

 

[emac]

Probably an invisible shield issue. I don't have a screen protector and mine works perfectly fine whether I am holding my phone or not. One more reason that I am glad that I don't have a screen protector if that's true.

Emac, are you using a screen protector with your EVO?

Yep, I am using the invisible shield screen protector (not the full body one though, just the screen one) and I have a case for it. I've tested this with my phone on my bed and on my desk and it works both ways. I'm really glad I don't have this problem or the screen separating / light leaking problems. My battery life isn't too bad either compared to what some people are reporting.

 

[neoshi]

Well you have 30 days to return it so I would run a complete check of it and see if you have any issues or not. What do you have to lose?

Unfortunately, I purchased it through Wirefly. Under their return policy, the phone must have no more than 30 minutes use. Crazy eh? If I don't follow that policy, I basically can't return it because if I try to return it via Sprint, a cancellation notice gets sent to Wirefly and I get a nice $300 charge on my credit card.

 

[seigex]

I have this problem.. just like in the video... when I hold it its fine, otherwise only registers the bottom half ... and i don't use a screen protector

 

[bimmjo]

mine was launch day and works just fine

 

[edlex]

Unfortunately, I purchased it through Wirefly. Under their return policy, the phone must have no more than 30 minutes use. Crazy eh? If I don't follow that policy, I basically can't return it because if I try to return it via Sprint, a cancellation notice gets sent to Wirefly and I get a nice $300 charge on my credit card.

Ouch!!!

 

[AJ_EVO]

I put my phone on my mouse pad and screen responsiveness works perfectly.

 

[AJ_EVO]

Unfortunately, I purchased it through Wirefly. Under their return policy, the phone must have no more than 30 minutes use. Crazy eh? If I don't follow that policy, I basically can't return it because if I try to return it via Sprint, a cancellation notice gets sent to Wirefly and I get a nice $300 charge on my credit card.

Wow, that sucks. I'd rather buy from Sprint or Best Buy just to avoid this sort of thing - even if it costs an additional ~$60.

 

[sagedil]

So using a body glove with no issues, assuming mine fine as body glove would be like not holding. Correct?m

 

[dcoaster]

Don't have this issue either. I'm so glad I got a good one. *knocks on wood*

 

[fliplap]

Definitely have this issue. No case, no screen protector, doesn't register the top half of the screen if I'm not holding it. See you soon best buy.

 

[kellte2]

I can't pull down the notification bar unless i'm holding the phone. I've tested it on my desk and on the bed.

I just can't believe that some have this issue and others don't, but that's maybe my engineering ignorance showing its head...