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Help x10 wifi connected but 3g charges

horty43

Lurker
Jun 18, 2010
1
0
hi there,
this month orange gave me a bill for 30 pounds extra as i used 1.5 gigs on my x10
after talking to orange on the phone for a long time, hey were very help full, unlike Sony ericsson, it turns out that while at home when my phone says its connected to wifi, and is usually as i have tested by turning of data 3g and things on the hand set, it is still using 3g and streaming through the mobile internet. orange tell me its a problem with the handset and they have had a few people with the same problem. orange kindly didnt charge me for my data use and told me to ring Sony who were very unhelpful and just claimed it isn't the hand set.
i was wondering if any one else has had tis problem and if any thing can be done. i now try to always have the 3g off but not sure if that is going to help.
any solutions or comments?
many thanks
james
 
I have found that the phone seems to turn off the Wifi radio when the phone is locked. When you unloock the phone it turns back on again but it can take 20 seconds or so to connect to the wifi network and get a data connection. If you try to use data before it's connected to wifi the phone will use 3G. If you're streaming something it will ocntinue to use the 3G. this is jsut an observation I've made on my own x10.
 
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I have found that the phone seems to turn off the Wifi radio when the phone is locked. When you unloock the phone it turns back on again but it can take 20 seconds or so to connect to the wifi network and get a data connection. If you try to use data before it's connected to wifi the phone will use 3G. If you're streaming something it will ocntinue to use the 3G. this is jsut an observation I've made on my own x10.

settings, wireless controls, wifi settings, press menu button then select advanced, wifi sleep policy, then set to never if you dont want wifi to turn off :)
 
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settings, wireless controls, wifi settings, press menu button then select advanced, wifi sleep policy, then set to never if you dont want wifi to turn off :)

Thansk Duncs.
I'm quite happy with wifi turning off. It helps with the allready terrible battery life. I get 2GB of 3G data with my O2 plan so it doesn't really bother me using 3G. Teh sooner Sony ericsson release their promised update the better.
 
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I've just returned from holiday abroad where I had my X10 set to switch off the 3G data connection when roaming to avoid huge charges. While away I still used the phone as normal but with the hotel wi-fi as my data connection, and can confirm that 3G Watchdog showed no 3G data was exchanged. My bill has also since arrived with no extra charges.
 
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