Question is in the title. Any solutions?
I did a hard reset. Battery is holding a charge now. Thanks.
By the way, on other devices in the past I used the soft reset. And I've found that...
No. Sorry I wasn't clear the first time.
What I said was that the apps the phone chose to highlight -none were using any battery power...
YES. I rebooted/soft reset.
And then recharged to 100%.
And then checked battery life after an hour, and it was still 100%. That was good news....
Settings > device maintenance > battery...
Says, "battery usage per hour: 0%".
Could an app be draining the battery? Even if the phone...
Problem: battery drains from 100% to 0% in just 4 hours.
I don't want to do a soft reset.
How do I do a hard reset?