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    Dutch case against Samsung for lack of updates heads to court
    Early in 2016, it was revealed that Samsung was being sued in the Netherlands for failing to update its phones. The Consumentenbond—a Dutch non-profit promoting consumer protection—was taking Samsung to court for, among other things, not adequately providing two years of updates from the time of purchase. According to Telecompaper, the case is now being heard.
     
  1. brad1000

    brad1000 Lurker
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    Didn't know a company'had to' update a product. Guess that is a Europe thing. :/
     
  2. Member243850

    Member243850 Guest
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    Ahh that is good :)

    These companies should do something about security of their phones instead of just pump things out left right and center ...

    "Hit and run"

    That is what is on their minds these days. But they shouldn't just target Samsung they should target many others as well.

    Why only Samsung?

    There are other people who need to have their teeth kicked in a bit as well
     
  3. Hadron

    Hadron Smoke me a kipper...
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    That's assuming that the case gets anywhere. If the company made a formal promise then there would be breach of contract, but I've never heard of Samsung doing such a thing. I think this group are trying to use a lawsuit to argue that providing at least security updates for 2 years (a standard contract length, so the period the consumer might expect support) from the time the phone is bought is something that a might reasonably be expected, i.e. they are seeking to establish a principle here.

    If they are successful it would doubtless then be applied to other companies. Samsung are probably chosen because they sell a lot of phones, including cheaper models which may get few if any updates.
     
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