I did my return with Amazon yesterday and they already have a new one in the mail to me. I just have to return the defective one in under 30 days. No trouble or hassle involved.
I took it on and off a couple times and about the 4th time I noticed the looseness. I can deal with that, but the rubber coating coming off is a deal breaker.
I believe that you'll be told to go through Amazon and their return policy. I contacted Amazon, but decided it wasn't worth the trouble to return it and wait 2-3 weeks for a new one. If it gets worse (looser), than I will most likely rethink that decision.
Just got my replacement from Amazon today. Seems to fit much snugger than the original ever did. There was also some bonus literature in this one that wasn't included with my first one. Maybe my first one was just from a bad batch.
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