I've got an Orange branded Hero that was bought direct from Orange in September last year on an upgrade.
Got fed up with the conflicting stories about 2.1 release, so decided to follow the new thread started yesterday about Branded users can wait for update. I made the Gold Card in a matter of seconds, downloaded 2.73.405.5 ROM and it installed!!! Yipee.
No sooner had the phone restarted, I got a message stating there was a firmware update (double yipee) which was part one one of the 2.1 update.
This came through smoothly, and installed, then restarted... Another update!!1(triple yipee) This being the full 2.1 update that took about 10 minutes to download and install.
Restart... new splash screen...pause...pause...Network Lock...Enter unlock code!!! AAARRRGGGGHHHHHHHHHH
Nearly threw the phone out the window. Called Orange every name under the sun. Calmed down. Then, realising that I can't send or receive calls, started to panic.
Downloaded 2.73.61.66 from HTC support site, crossed fingers, reflashed phone....
Now everything back to where it was 3 hours ago!!! Phew! That was a waste of an evening.
So, any Orange branded handset user feeling tempted to use the GoldCard method posted yesterday, please don't! It probably won't work for you.