• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Can't send email after DeFrost update

Jump to latest Follow Reply
Sort by date Sort by votes
W

WhiteChristmas

Newbie
May 24, 2010
26
3
#1
Apologies if this is in the wrong section but since I've updated to 2.2 (using Lekky's fantastic guide), I'm unable to send emails and just can't think what I'm doing wrong.

I can receive emails (set up as POP3) but the outgoing server just tells me there is a connection error.

I'm on orange with an NTLworld account.

For the outgoing SMTP server I have tried:
smtp.orange.co.uk
smtp.orange.net
smtp.orangeworld.co.uk

Either port 25 or 465 (found on the net - not orange's website)

Leave the 'sign in' unticked

Is this a problem with FroYo or me being a numpty?

Thanks for your assistance.

Chris
 
#3
You can't send emails from an ntlworld account unless it goes through your modem (i.e. wifi as weirdnumber notes above). When you're away from your router you wont be able to send email directly from that account.

Virgin Media are slowly transferring email accounts to a gmail platform and in the future this capability will be enabled, but not quite yet (you should have an email asking you to change some settings - if not you will get one soon).

In the meantime, the only workarounds are:
a) to only send emails from your ntlworld account via your wifi and not when you are on the mobile network
b) to set up the smtp settings to your gmail or yahoo or whatever account. You can then reply to emails but it will of course come from the other account at the other end and not your ntlworld account

Neither are perfect but I went for the latter.
 
Upvote 0
#4
Hmmm, what I was indicating was that mobile networks allow you to send emails through their smtp servers from different email addresses without any problems, but only when connected to their cellular network.

T-Mobile for example will let me send through my own non T-Mobile address without any problems using smtp.t-email.co.uk but when I am at home on WiFi I either have to turn it off to send an email, or change the smtp server.

Since I use my own mail server I just set it to allow secure smtp requests so it works no matter which network I am connecting though. Most isps don't allow this for reasons of preventing spam.
 
Upvote 0
#5
Nodders said:
You can't send emails from an ntlworld account unless it goes through your modem (i.e. wifi as weirdnumber notes above). When you're away from your router you wont be able to send email directly from that account.

Virgin Media are slowly transferring email accounts to a gmail platform and in the future this capability will be enabled, but not quite yet (you should have an email asking you to change some settings - if not you will get one soon).

In the meantime, the only workarounds are:
a) to only send emails from your ntlworld account via your wifi and not when you are on the mobile network
b) to set up the smtp settings to your gmail or yahoo or whatever account. You can then reply to emails but it will of course come from the other account at the other end and not your ntlworld account

Neither are perfect but I went for the latter.
Click to expand...

Everything worked perfectly before I updated the ROM. Incoming was set up through ntlworld with the outgoing as Orange (just can't remember the smtp and port settings).

Incidentally, I've always wondered why I've never been able to send email via wifi at home, I assumed it was the way my wireless is set up.

Does anyone on Orange have their outgoing smtp email settings they could post here just so I can check? Thanks
 
Upvote 0
You must log in or register to reply here.

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones

Best Android Phones

See All
  1. Google Pixel 8 Pro Check Price
  2. Samsung Galaxy S23 Ultra Check Price
  3. Samsung Galaxy Z Fold5 Check Price
  4. Google Pixel 8 Check Price
  5. Samsung Galaxy S23 Check Price

Upcoming

See All
  1. Samsung Galaxy S24 Early Access

Best iPhones

See All
  1. Apple iPhone 15 Pro Max Check Price
  2. Apple iPhone 15 Pro Check Price
  3. Apple iPhone 15 Plus Check Price
  4. Apple iPhone 15 Check Price
  5. Apple iPhone SE (2022) Check Price

Upcoming

See All
  1. Apple iPhone 16 Early Access

Tablets

Best Tablets

See All
  1. Samsung Galaxy Tab S9 Ultra Check Price
  2. Apple iPad Pro (2022) Check Price
  3. Apple iPad Air (2022) Check Price
  4. Apple iPad Mini (2021) Check Price
  5. Microsoft Surface Pro 9 Check Price

Upcoming

See All
  1. Apple iPad Air 6 Early Access
  2. Apple iPad Fold Early Access

Laptops

Best Laptops

See All
  1. Apple Macbook Pro Check Price
  2. Apple Macbook Air (2023) Check Price
  3. Dell XPS 13 Check Price
  4. Acer Chromebook Spin 714 Check Price
  5. Dell Alienware m18 (2022) Check Price

Upcoming

See All
  1. Microsoft Surface Laptop 6 Early Access
  2. Microsoft Surface Pro 10 Early Access

Televisions

Best TVs

See All
  1. Samsung The Frame TV Check Price
  2. Samsung Neo QLED 4K QN90C Check Price
  3. LG G3 OLED Check Price
  4. LG A2 OLED Check Price
  5. ROKU Plus Series Check Price
  6. Samsung S90C OLED Check Price
  7. SunBriteTV Veranda 3 Check Price

Upcoming

See All
  1. Hisense 110UX ULED X TV Early Access

Game Consoles

Best Game Consoles

See All
  1. Nintendo Switch OLED Check Price
  2. Microsoft XBOX Series X Check Price
  3. Sony Playstation 5 Check Price
  4. Microsoft XBOX Series S Check Price
  5. Nintendo Switch Lite Check Price

Upcoming

See All
  1. Nintendo Switch 2 Early Access

Wearables

Best Wearables

See All
  1. Oura Ring 3 Check Price
  2. Apple Watch Series 9 Check Price
  3. Google Pixel Watch 2 Check Price
  4. Samsung Galaxy Watch 6 Classic Check Price
  5. Fitbit Inspire 3 Check Price
  6. Amazfit Amazfit Band 7 Check Price
  7. Apple Watch SE Check Price
  8. Apple Watch Ultra 2 Check Price

Upcoming

See All
  1. Samsung Galaxy Watch 7 Early Access

Smart Home

Smart Home Tech

See All
  1. Amazon Echo (4th Gen) Check Price
  2. Schlage Encode Smart Lock Check Price
  3. Amazon Blink Smart Cameras Check Price
  4. Google Nest Thermostat Check Price
  5. Phillips Hue Smart Lights Check Price

Upcoming

See All
  1. Apple Homepod Vision Early Access

Similar threads

A
Samsung galaxy s3 can't send an email
Replies
1
Views
669
Ask a question
Rukbat
Rukbat
K
Help Can't send emails on one x
Replies
7
Views
8K
Smartphones
spitfiredriver
S
B
Help Cant send emails over wifi
Replies
5
Views
11K
Smartphones
Brettski15
B
T
Help Can't Send Emails
Replies
1
Views
5K
Smartphones
fv1620
F
P
Help Sending Emails
Replies
4
Views
2K
Smartphones
notebook
N
Top Bottom
Back
Jump to latest Follow Reply
Jump to latest Follow Reply