Help Official Status of your Droid X order thread

rmcf · Jul 17, 2010

Ryobi said:
Ordered @ 4:30 am 7/15 online. Got the confirmation email @ 4:45 am. Right now I have no phone, no tracking number and no idea when it's gonna be here.

How's that for customer service?

Same here, except i ordered mine 12 hours later. :rolleyes:

A little update about the delay would have been nice.

Kimasu · Jul 17, 2010

marcfogel said:
One thing is for sure. I am finished ordering through the internet. I will order in a store or via the telephone.

Don't bother ordering through the phone either. I placed my order around 6am Thursday morning, and when I never got any email or confirmation on my account page, I called that night and was told it would be 1-2 weeks

So I'm trying my hardest not to care so I can just wait it out. For some odd reason, coming into this thread and seeing other people who haven't received theirs either makes me feel better.

hob0d4n · Jul 17, 2010

I dunno if this is a repost but i think its better if you order through the store. I ordered mine on Thursday around 2:30 pm and its coming Monday.

JrzDroid · Jul 17, 2010

i have to wait till monday cause the damn doorbell doesn't work and I never heard the guy. Ugh, i want my X

Devz · Jul 18, 2010

Kimasu said:
Don't bother ordering through the phone either. I placed my order around 6am Thursday morning, and when I never got any email or confirmation on my account page, I called that night and was told it would be 1-2 weeks

So I'm trying my hardest not to care so I can just wait it out. For some odd reason, coming into this thread and seeing other people who haven't received theirs either makes me feel better.

That's really weird, since I ordered Friday afternoon, and it shipped that day. According to my tracking # from FedEx, it's scheduled for Tuesday delivery. Let the Memphis warehouse yesterday.

rdcamero · Jul 18, 2010

Devz said:
That's really weird, since I ordered Friday afternoon, and it shipped that day. According to my tracking # from FedEx, it's scheduled for Tuesday delivery. Let the Memphis warehouse yesterday.

They probably ship from the closest warehouse to your location.Some warehouses may have received more than others or had fewer orders in their shipping radius.

kdkinc · Jul 18, 2010

JrzDroid said:
i have to wait till monday cause the damn doorbell doesn't work and I never heard the guy. Ugh, i want my X

Not to self:
Fix damn doorbell.... :eek:

I've read all the reviews got the tech stuff ...blah blah blah...

I remember how excited I was when I got my Omnia i910 1-1/2 years ago.
Then due to "reasons" they gave me a Omnia i920 I was just plain gitty

.

Well this is 10 times better

.
My wife wants to know if I'm ever coming to bed.

Heck with the bell sleep on doorstep !!!!

best to ya

:cool:

keegan1014 · Jul 18, 2010

I walked in walmart lastnight on a whim I asked while LOL Hey got any droid X phones.
The guy LOLed back and said yes right here...
20 min later I walked out with the x

lorick · Jul 18, 2010

Did you order online or at a Verizon Store?

deathratlehead said:
I got mine today. It wasn't supposed to ship until next Friday, but somehow it went out yesterday. Missed the Fed-Ex guy, but after a few calls he agreed to meet me at a gas station not far from my home and he gave me the Droid-X. Overall, I LOVE IT!!!!!

deathratlehead · Jul 18, 2010

lorick said:
Did you order online or at a Verizon Store?

I ordered over the phone with a supervisor. She said it would probably be shipping next Friday, but to my surprise, it shipped the next day and was set up for Saturday delivery. I would have had to wait until Monday because I missed the Fed Ex guy, but they had him meet me. I love this phone....The screen is almost too massive, and I have big hands. It's a thing of beauty and I can't recommend it enough. I'm coming off a Droid Eris, and I owned the original droid and dumped it because of design issues I hated.

chillindrdude · Jul 18, 2010

I placed my order online at VZW at 0100 July 15th, I received my Droid X July 16 at 1530 from FedEx.

I thought VZW was touting that supply issues would be minimal with the DroidX especially when compared with the Incredible. Sorry to hear about your delays.

ashykat · Jul 18, 2010

I'm surprised. I ordered over the phone on Friday afternoon and I just got my shipping notification. I was told it would ship by or on the 23, and I expected it to be the 23 because I usually have bad luck with that kind of stuff. Woohoo!

Anyone else getting their shipping notification before they expected?

Gareee · Jul 18, 2010

Verizon told us on Thursday night that they wouldn;t be shipped till the 23d. They actually shipped late Friday, and are about 2 hours away right now!

ashykat · Jul 18, 2010

Sounds like Verizon really did a better job this time securing inventory. While it's bad to be sold out so fast (we'll see what the numbers are) it seems like they really are working to get them out to people as quickly as possible.

cfh09 · Jul 18, 2010

Yes, we ordered ours late Thursday afternoon and we just got the shipping notice for Wednesday delivery. Wasn't supposed to ship until Friday. Great job, Verizon!

neoxfl · Jul 18, 2010

Hi
Just returned my first X, faulty camera verified by verizon did not have auto focus at all!!
Now waiting for new X again,told will be shipped on 27th. Let's hope this will be a fine device. I am back to my Inc for now. Feels SMALL. I am already missing X!!

schimm · Jul 18, 2010

ashykat said:
I'm surprised. I ordered over the phone on Friday afternoon and I just got my shipping notification. I was told it would ship by or on the 23, and I expected it to be the 23 because I usually have bad luck with that kind of stuff. Woohoo!

Anyone else getting their shipping notification before they expected?

Ditto.....ordered around noon on Friday from a local Verizon store and just got the shipping notification. Should be in Wednesday.

Kavanova · Jul 18, 2010

Ordered mine Thursday afternoon. It shipped from the Verizon store closest to my college, which is 500 miles away (Weird coincidence, right?) on Thursday night and instead of arriving Wednesday like I was promised, it arrives tomorrow!!!

Amoxi · Jul 18, 2010

Its more likely that they're padding their estimates a bit more rather than mysterious shipments of Droid X's showing up out of thin air. This is not a bad thing, but let's say it takes 1 week for VZW to get X number of phones from the manufacturer, but they tell the customer 2 weeks. This serves two purposes: keeps the custom happy if it ships ahead of schedule and it buys time if there's unforeseen problems that delay shipping... Hard lessons learned from the Dinc I suppose.

Ryobi · Jul 18, 2010

Just got mine about an hour ago. Better be worth the wait. This online order stuff was out of control.

schimm · Jul 18, 2010

Says the ship date is today....wonder if that's accurate since it's Sunday. Just curious.

ashykat · Jul 18, 2010

schimm said:
Says the ship date is today....wonder if that's accurate since it's Sunday. Just curious.

Mine too, but it's Fed-Ex 2 day shipping and shows it arrives Wednesday, so I doubt it'll be on it's way anywhere 'til tomorrow. It shows it was "picked up" already in Memphis, TN.

Gareee · Jul 18, 2010

Ours also was shipped from Mempis as well. Fed ex does not deliver on weekends (except saturdays if you pay extra for that service), so odds are, like us, you'll get your before 4:30 pm tomorrow.

lorick · Jul 18, 2010

I ordered mine at the Verizon Store on 7/16 at 1331hrs. They told me it would ship on the 23rd. Got an email today that said it is on its way. Will be delivered the 20th or 21st.

deathratlehead said:
I ordered over the phone with a supervisor. She said it would probably be shipping next Friday, but to my surprise, it shipped the next day and was set up for Saturday delivery. I would have had to wait until Monday because I missed the Fed Ex guy, but they had him meet me. I love this phone....The screen is almost too massive, and I have big hands. It's a thing of beauty and I can't recommend it enough. I'm coming off a Droid Eris, and I owned the original droid and dumped it because of design issues I hated.

ryanc2 · Jul 18, 2010

keegan1014 said:
I walked in walmart lastnight on a whim I asked while LOL Hey got any droid X phones.
The guy LOLed back and said yes right here...
20 min later I walked out with the x

Read your post, drove straight to Walmart this morning, and bought one off the shelf. When I told him they were the only place in the region with them in stock, he told me I was the first to buy one they had ordered.

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