I got my incredible when they were shipping before pre-order. A month ago i dropped it from waste height and it hit the ground and the pos clear plastic case flew off. No dammge. Two weeks later i went outside and noticed my phone cracked from the volume button all the way to the bottom corner. I went back inside and then came outside and noticed it cracked again from the volume button to the optical. Fast forward to last week. I put my asurion claim in when the phones came off of back order. I got my phone last friday. I have both versions of the Dinc. One with amoled and one with SLCD. This slcd one sucks. The whites are greyish green, and its worse in the sunlight than the amoled. The picture quality is very disappointing. I'm tempted to send the new one back and deal with the cracked one. Its that bad... Picture quality reminds me of the Env3.