Refurb or new

nick99wj · Aug 12, 2010

Getting a replacement today....what are my chances of getting a refurb vs. a new phone. I really don't want a refurb, they are POS usually.

are they still having the pink hue on the screen issue??

Terabethia · Aug 12, 2010

It's most likely a refurb.

In my experience, they are not "POS's". Are you saying that from personal experience or are you just assuming?

nick99wj · Aug 12, 2010

Terabethia said:
It's most likely a refurb.

In my experience, they are not "POS's". Are you saying that from personal experience or are you just assuming?

i had a rough run with Dare's for awhile, had 3 refurbs. one's screen didn't work out of the box, and two had horrible software crashes. They finally sent me a new one and it was good for 2 years.

Terabethia · Aug 12, 2010

Ahh, that sucks. For what it's worth, that is a very uncommon experience.

I had a refurb with my LG Chocolate and it was great. Many people here report that their DINC refurbs are running great. Refurbs actually get more testing than "new" phones. They also get new housing.

I had to replace my original Dare, too! My first one got the battery life of my DINC :eek:

It would last maybe 20-24 hours, I could push it to 30 if I barely touched the phone.

They tried replacing just the battery, same problem. Then the guy tried to convince me that it was "the way all Dare phones are because they are smartphones". /sign... Then he offered me a refurb and I threw a fit because the phone was only 2 weeks old. So I got a new one.

Suddently my battery life was about a week, with normal use. Worked that way for over 2 years.

SynisterWolf · Aug 12, 2010

once you get it just check it under ##778 and it will tell you if its new or not. Was this an insrance clame or a defect phone?

nick99wj · Aug 12, 2010

Terabethia said:
Ahh, that sucks. For what it's worth, that is a very uncommon experience.

I had a refurb with my LG Chocolate and it was great. Many people here report that their DINC refurbs are running great. Refurbs actually get more testing than "new" phones. They also get new housing.

I had to replace my original Dare, too! My first one got the battery life of my DINC It would last maybe 20-24 hours, I could push it to 30 if I barely touched the phone.

They tried replacing just the battery, same problem. Then the guy tried to convince me that it was "the way all Dare phones are because they are smartphones". /sign... Then he offered me a refurb and I threw a fit because the phone was only 2 weeks old. So I got a new one.

Suddently my battery life was about a week, with normal use. Worked that way for over 2 years.

yea...i miss the battery life of my dare. Funny enough though that's why I got a new phone. I wasn't going to upgrade for financial reasons but then the battery on my dare started swelling, had about 4-5 mins of use from full charge, and then split open and fried the phone

SynisterWolf said:
once you get it just check it under ##778 and it will tell you if its new or not. Was this an insrance clame or a defect phone?

Defect phone..still had the Low Memory problem after 3 factory resets.

I'm sad cause it was all good until last week.....NONE of the common problems. but then....crash and burn.

DGRYAN1977 · Aug 12, 2010

My phone is a refurb. I have had it since last friday. So far, no issues AT ALL.
Can someone tell me what I do after I press #778? I tried that and nothing happened.

Thanks

socarwolverine · Aug 12, 2010

It doesn't matter which one you get, my refurb is awesome, no problems. Looks brand new has no scratches or dents or anything that would signify prior use.

nick99wj · Aug 12, 2010

alrighty sounds good. Maybe HTC does a better job with refurbs than LG or something.

Thanks for all the input.

serpentine009 · Aug 12, 2010

In my personal experience (with Blackberries) REFURBS seemed to be better than NEW devices. I am slightly OCD about some things, and I was he guy who would cringe at the thought of ever owning a refurbed device. But someone told me that during Quality Assurance testing prior to release from production lines; New phones are inspected on a sample basis...meaning that only a portion are checked. For example: 1 out of every 10. For Refurbs they are inspected and tested 10 out of 10 and are scrutinized harder than new production lines.

Now, I know that hearing that actually put my mind at ease...so I am not sure if it's mind over matter...but I was more than happy with all of my refurbed units.

JustDroid · Aug 12, 2010

DGRYAN1977 said:
My phone is a refurb. I have had it since last friday. So far, no issues AT ALL.
Can someone tell me what I do after I press #778? I tried that and nothing happened.

Thanks

##778
Select Edit Mode
Enter password of 000000 (six zeros)
Select Display
Scroll down to see Refurbishment Status

SynisterWolf · Aug 12, 2010

DGRYAN1977 said:
My phone is a refurb. I have had it since last friday. So far, no issues AT ALL.
Can someone tell me what I do after I press #778? I tried that and nothing happened.

Thanks

its ##778 and then hit call. The CDMA editer will open and click view mode. (unless you know what you are doing please dont touch the edit mode because it will brake you phone)

SynisterWolf · Aug 12, 2010

serpentine009 said:
In my personal experience (with Blackberries) REFURBS seemed to be better than NEW devices. I am slightly OCD about some things, and I was he guy who would cringe at the thought of ever owning a refurbed device. But someone told me that during Quality Assurance testing prior to release from production lines; New phones are inspected on a sample basis...meaning that only a portion are checked. For example: 1 out of every 10. For Refurbs they are inspected and tested 10 out of 10 and are scrutinized harder than new production lines.

Now, I know that hearing that actually put my mind at ease...so I am not sure if it's mind over matter...but I was more than happy with all of my refurbed units.

could not have said it any better my self.

DGRYAN1977 · Aug 12, 2010

JustDroid said:
##778
Select Edit Mode
Enter password of 000000 (six zeros)
Select Display
Scroll down to see Refurbishment Status

Under Refurbishment Status and Date it says "Unavailable"

syn ack · Aug 12, 2010

it's new.. check the manufacture date

rmreid · Aug 15, 2010

DGRYAN1977 said:
Under Refurbishment Status and Date it says "Unavailable"

Mine says the same thing and it is a "refurb" build date of May 24, 2010. This is my 4th Dinc and the best by far - No pink screens, no rebooting, no audio speaker issues, so far so good (fingers crossed)

jtb199 · Aug 15, 2010

So far so good was my Dinc...

Then the external speaker blew...have no idea why...so...I'm getting a refurb...says it will be here Tuesday...

Hope all is well with it...

And glad to here some posts here about refurbs...kinda puts my mind at ease as well...

fatsix · Aug 16, 2010

My FOURTH "new" phone is in the mail. Cracked the original. I keep getting bad screens,the whites are not white, one is gray, the other has a green tint. Starting to get annoyed.

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