Hi,
I am wondering if anyone has had problems on Rogers with their LG Eve. It's hard to explain but basically, if you know the Maritimes, I can get service in Moncton, Charlottetown but I cannot get service anywhere else including Shediac, Bouctouche, Caraquet, Bathurst, Cap-Pele, Memramcook, Montague, Georgetown, on the Confed bridge, etc.
The Rogers data support suggested via Email I reset the phone but that was a waste of my time as expected. I spoke to a technician who suggested I upgrade to the 10f software but I tried on 3 different pc's and it refuses to install no matter what I do. His other idea was that my phone might have been jumping on a Bell tower which I thought would be the issue. However; I tried this twice and when I search for a network, I see NO Rogers towers at all! I only see a network that is 6 numbers and the technician advised this was Bell.
Has anyone had this kind of problem or can provide me with ideas on what I can try? With the data plan, I'm paying 75$ a month for this phone that only works for about 10 minutes regardless of the direction I drive.
The problem has been occurring since I got the phone in March but I didn't have time to check it with certainty... but then I went to a wedding in Caraquet and to PEI a couple of times and I was certain there was a problem. Unfortunately it's been over 30 days so Rogers now says it is up to me to get it repaired or replaced now. It sickens me that I agreed to a renew 3 year contract and their response is that this is somehow my problem that they sold me a bad phone.
Thank you
I am wondering if anyone has had problems on Rogers with their LG Eve. It's hard to explain but basically, if you know the Maritimes, I can get service in Moncton, Charlottetown but I cannot get service anywhere else including Shediac, Bouctouche, Caraquet, Bathurst, Cap-Pele, Memramcook, Montague, Georgetown, on the Confed bridge, etc.
The Rogers data support suggested via Email I reset the phone but that was a waste of my time as expected. I spoke to a technician who suggested I upgrade to the 10f software but I tried on 3 different pc's and it refuses to install no matter what I do. His other idea was that my phone might have been jumping on a Bell tower which I thought would be the issue. However; I tried this twice and when I search for a network, I see NO Rogers towers at all! I only see a network that is 6 numbers and the technician advised this was Bell.
Has anyone had this kind of problem or can provide me with ideas on what I can try? With the data plan, I'm paying 75$ a month for this phone that only works for about 10 minutes regardless of the direction I drive.
The problem has been occurring since I got the phone in March but I didn't have time to check it with certainty... but then I went to a wedding in Caraquet and to PEI a couple of times and I was certain there was a problem. Unfortunately it's been over 30 days so Rogers now says it is up to me to get it repaired or replaced now. It sickens me that I agreed to a renew 3 year contract and their response is that this is somehow my problem that they sold me a bad phone.
Thank you
