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Help Gmail not syncing after EVO reset

Chexation

Newbie
Aug 6, 2010
23
3
I cannot get my "Contacts" to sync with Gmail after resetting my phone because I have had many issues with Froyo 2.2. I have tried deleting all contacts and then syncing. But the sync always fails.

This issue came up after using the reset suggestions by EarlyMon. I understand this worked for many. However, it really didn't fix my issues. In fact, now I have more (not receiving MMS, caller ID not working properly, etc).

And, even though I had everything backed up on the phone (using MyBackupProp and an SD card), I had to completely reconfigure all my settings and reinstall many apps.

Thanks for any suggestions.
 
np - There was a post about this and some sync/contact info I was unaware of - but I think it was lost in the server crash here. I can't find it and can't remember the details (I rely on things written down ;) ).

Try logging in to Google and making sure your contacts are really still there. (I'm not sure if we tried that step in the other thread or not...)

If no response, bump this when it hits after-work time for others. I think you can be forgiven for bumping your own thread when it's something we all need to be aware of (not that I think forgiveness is required, just an expression).
 
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Go to your Gmail account on the web, select Contacts. Above your contacts list, select More Tools (I think it's called that) - select Export under that, export all contacts as vcard file to your PC. Move vcard file (typically vCard.vcf or similar name with vcf extent) to sd card. On phone, open People, Menu -> Import/Export -> Import ->Google contacts.

That'll get you updated with the contacts until the syncing problem is fixed.
 
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I suffered through this for almost a month. Here is the solution.

Do what EarlyMon said to do above. That will back up your contacts on Gmail for safety sake.

I also used MyBackupPro to make a new copy of the contacts on my phone. Spend the few dollars for this program. It is worth it in the long run.

Then, do the following that I found at this URL:
Android error: "Sync is currently experiencing problems. It will be back shortly." - Super User


  1. I used a free app called VCardIO to export my Contacts list in VCard format. Put that file on your computer by emailing it to yourself and download to your Desktop for use in step #3. Make sure you do this because all of your Contact info on your phone is going to be erased in the next step.
  2. Under Menu -> Settings -> Applications -> Manage Applications I cleared data for "Contacts Storage" (Might be called "My Faves" on your version). You now have no Contacts listed on your phone.
  3. Imported the VCard formatted contact list into GMail on my computer (bottom left hand side IMPORT CONTACTS. This will merge what you have on your phone to your current Gmail Contact list. There may be some data is not saved in the merge, but most everything will be there.
  4. One your phone, program to sync contact again. Your phone will now populate with all of your Contacts.
I did this several days ago and have no issues with contacts syncing now.
 
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i had this problem for 11 days. I cleared my "contact storage" data under the manage applications section. I was all prepared to follow the directions above, but I didn't need to. Once my phone cleared all the contact info, Google immediately synced my contacts back. It's working fine now. Make sure you do step 1 above so you have a backup in case you don't get as lucky as I did. Thanks for the thread.
 
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Ironically I just started a new thread on this....but just a note that the "Contact storage" did not show up for me until I selected "All" from the top....

<fingers crossed> all is good right now...

that's pretty much a given since the default tab is downloaded apps. the All tab would include everything installed factory on the phone, which is where contacts storage would be.
 
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