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Waiting for my third Droid X...

Not true, they tried to send me a refurb within the 30 days. Just gotta be careful about it, and argue with them. The corporate store tried to convince me the refurb was a brand new one. They lost all respect from me then.

Wow, that sucks. My first replacement was new and they assured me this one would be as well.

I have a couple of dead pixels in the middle of my screen. I figured verizon would give me grief about sending me out another one. Did anybody have to tell them anything special to get a replacement?

No grief at all. I took it to a local corporate store, showed them the pixel and they ordered me a new one.

When returning a defective DX, do you have to call Verizon at all once the return is in Fedex's hands? I just sent it back to Verizon, but I'm not sure if I have to contact them to get my refund back on my CC.

Not sure about the CC thing because they didn't charge me either time. The replacement came with a Fedex tracking number so I could make sure it got back. They said as long as it was back to them in 10 days my Verizon account would not be charged.
 
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Argh,

I checked this phone up and down for the dreaded stuck pixel issues when I first got it. There was none at all.

I got it on the 25th and all of a sudden today, a bright blue dead pixel has shown up.

It's in the upper right section when in landscape mode and its totally noticeable.

Powercylced. Pulled battery, ran 2 different pixel fixes, still stuck. It did disappear for a second during jscreenfix, but came back immediately.

I called VZW up and they assured me they are sending a new one since I am well within my 30 days.

Bad news the dreaded back order situation, so I will have to wait.

update: It has now magically disappeared. I am still going to go with the replacement as the dead pixel was in a spot that was a little darker in white area's than the rest of the screen. I thought it was a backlight issue causing that spot, but to be on the safe side I am still holding out for the replacement.
 
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My first replacement phone took over a week to ship and it was brand new. The next phone will also be brand new. Once you're out of the 30 days all you get is a refurb.

IMO I rather get a refurb than a new phone because with a new phone you wont know if there will be defects or not. The red pixel when in camera mode is a software issue btw!
 
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IMO I rather get a refurb than a new phone because with a new phone you wont know if there will be defects or not. The red pixel when in camera mode is a software issue btw!

I would always want a new product when I pay for a new product. I know the pixel in camera mode is a software issue. The dead pixel when I was using the browser was not. :rolleyes:

My new DX also has the modified battery release. I still can't believe people where cutting it out. :thinking:
 
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I would always want a new product when I pay for a new product. I know the pixel in camera mode is a software issue. The dead pixel when I was using the browser was not. :rolleyes:

My new DX also has the modified battery release. I still can't believe people where cutting it out. :thinking:

Heyy the refurb is new product just sent back for fix ;) Ahh I see.

IKR? Even when it says "Do not cut" xD
 
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Update: Got my replacement. I am very pleased with this one. No darkish line going across the bottom of the screen. This one also had the updated battery pull tab, so I am wondering if there is some newer manufacturing process that they are doing or something.

Even though the person who issued the replacement is a moron and assumed I had a 2 year contract and reissued the new one under a 2 year, but after a supervisor override that was fixed. Showing a 1 year contract again.
 
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